Inbunden, Engelska, 1992
Race Without a Finish Line
America's Quest for Total Quality
Av Warren H. Schmidt, Jerome P. Finnigan
491 kr
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Beskrivning
Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.
Produktinformation
- Utgivningsdatum: 1992-11-11
- Mått: 161 x 239 x 34 mm
- Vikt: 748 g
- Format: Inbunden
- Språk: Engelska
- Antal sidor: 432
- Förlag: John Wiley & Sons Inc
- ISBN: 9781555424626
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Mer om författaren
WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.
Recensioner i media
"An excellent primer on the most important subject for American business in the 1900's--training its people." --James Flannigan, Business columnist, Los Angeles Times
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