Technology, Health Care, and Management in the Hospital of the Future

ELIEZER GEISLER holds a doctorate in management from the Kellogg Graduate School of Management, Northwestern University, and is Professor of Organizational Behavior at the Stuart Graduate School of Business, Illinois Institute of Technology. Dr. Geisler pioneered the systematic study of the field of management of medical technology and is coauthor of a leading textbook on the topic. He is also author of more than 80 papers in scientific journals and four earlier books.KOOS KRABBENDAM is Professor of Operations Management at the University of Twente, School of Management Studies, Netherlands. He holds a doctorate in business from the University of Twente, and from 1993 to 1999 was dean of its School of Management Studies. He is also visiting professor at the Hunan International Business School, P.R. China.ROEL SCHURING is Associate Professor of Management of Health Care Organizations, University of Twente, from which he received a degree in industrial management. He has published a variety of articles in such journals as the International Journal of Operations, and Technology Management, and concentrates his present research on the process of modeling organizations, primarily in the health care sector.

• PrefaceIntroduction:The Hosptal of the Future: Concept and DirectionsCreating FrameworksNetwork Approach to Health Care Quality Improvement: The Case of a Finnish Hospital District by U. Lamsa and T. SavolainenThe Industrial Product Versus the Facility Product: A Framework for Crystallizing the Healthcare Services of Tomorrow by J.-E. Gasslander, T. Engstrom, and A. WiklundMobilizing Expectations on EPR: The Case of Spain by C. Cabello and L. Sanz-MenendezModeling the Hospital of the Future with UML by I.A. Cruz, A.G. Silva, J.A.V. Serrano, P. Soares, I. Oliveira, and J.P. CunhaFuture Processes of Healthcare DeliveryFollowing and Accelerating the Design Evolution Curve in Health Care by C.M. BarlowStrategic Planning in Healthcare Organizations: The Role of Health Technology Assessment by A. CicchettiDiagnostic & Information Technology for Laboratories in an Integrated Delivery System by C.A. Lehmann and J. FitzgibbonUsing Diagnostic Workshops to Achieve Excellence in the NHS by A. Appleby and M. ConnerPalliative Care: An Environment That Promotes Continuous Improvement, Learning, and Innovation by G. Davidson and P. HylandQuality of Care: Reductions in Health Care for Clinically Ineffective Services by C. Davies and P. WalleyEmerging Technologies: Adoption, Adaptation, and ImplementationEmerging Technologies: Diffusion and Quality Management of Teleconsultation Modalities in Rehabilitation by W.H. Van Harten, H.K.C. Bloo, and R. KleissenEmpowering Nurses with Information Technology: The Challenge of Delivering Adequate Training by L. AlpayCareful Hospital Design: The Act of Balancing Stakeholder Interests by R. Dooyeweerd and R.W. SchuringLinkage of User (Tenant) Demands to the (Physical) Building Facility by T. Engstrom, L.G. Bergqvist, and J.-E. GasslanderThe Dynamic Hospital (Building) of the Future by C.M.J. Schols, B.-J. Grevink, and A. Molkenboer-HammingSuggested ReadingsAbout the AuthorsIndex