Andy Dominey is a Microsoft "Most Valuable Professional" and works in the U.K. as a Microsoft Operations Manager/infrastructure consultant. He has been responsible for the IT systems of many large-scale customers including the British Army and a company supplying mobile phone services to major U.K. mobile operators. Andy currently contributes MOM solutions to myITforum.com and the Microsoft MOM community. Andy has been in the IT industry for about seven years. He started out as a field service and support engineer, and then worked his way up to systems administrator responsible for MOM, AD, Exchange, web hosting, and SAN and clustering for an Exchange hosting provider based in the U.K.

• Architecture and Internals (Garry).- Planning and Deploying (installation, normal/advanced configuration, including multitier, multihomed and advanced database redundancy) (Andy/Garry).- Management Pack (installation and configuration) (Garry).- Operations in MOM (incident process, ITIL and MOF) (Garry).- Rule Creation (Andy).- Alerts (suppression, tweaking, troubleshooting) (Andy).- Reports (authoring, generation, subscriptions) (Andy).- Custom Reports (Andy).- DTS Package Monitoring and Troubleshooting (Andy).- Connector Framework (Garry).- MOM SDK (Andy).- Advanced Troubleshooting (Garry).- Troubleshooting Scripts (Garry).- Integration with Management Frameworks (e.g. Tivoli) (Garry).- Security (Garry).- Appendix A. Upgrading MOM 2000 SP1 to MOM 2005 (Andy).- Appendix B. Upgrading MOM 2005 to MOM 2005 SP1 (Andy).