Rabbi Stephen B. Roberts has taught and written extensively on pastoral and spiritual care. He is co-editor of Disaster Spiritual Care, a contributor to Jewish Pastoral Care, a past president of the National Association of Jewish Chaplains and former associate executive vice president of the New York Board of Rabbis overseeing the Jack D. Weiler Chaplaincy Program, which employs chaplains in over fifty health care facilities. He is, also, chairman emeritus and a founder of Disaster Chaplaincy Services, Inc., a partnership programme within the American Red Cross in Greater New York

"More than a conventional clergy and chaplain's practical handbook.... Charts the contours of the discipline, with sensitivity and appreciation for diversity, integrity and interdisciplinarity.... Every professional in the field should have this volume on his or her desk."—Lester Edwin J. Ruiz, PhD, director, Accreditation and Institutional Evaluation,The Association of Theological Schools in the United States and Canada"A 'must have' volume for all care providers, whether student, supervisor or local practitioner ... whether in a solo position or a member of a larger staff."—The Rev. Dr. David C. Johnson, BCC, ACPE Supervisor;president, Association of Professional Chaplains“Helps to form those who practice and teach this vital vocation in practical and profound essays. A useful resource for seminaries and practitioners.... I commend it to all who help create sacred places and times to heal wounds of mind and heart and who enable the spiritual journey to continue to unfold.”—The Rev. Gregg A. Mast, PhD, president, New Brunswick Theological Seminary“Impressive.... An excellent resource for providers of pastoral care as well as a teaching resource for those professionals who teach pastoral care.”—Sally A. Schwab, president-elect, Association for Clinical Pastoral Education“A significant and invaluable gift to the profession of chaplaincy.... A prized resource for the CPE student and the twenty-five-year-anniversary chaplain [and] answers a real need.”—David A. Lichter, DMin, executive director, National Association of Catholic Chaplains“A guidebook that points the way at the critical beginning of the [chaplaincy] path.... An invaluable resource for the most seasoned professionals as well as beginning students.”—Rabbi Julie Schonfeld, executive vice president, The Rabbinical Assembly

• IntroductionRabbi Stephen B. Roberts, MBA, MHL, BCJCPART I: Theology of Spiritual / Pastoral Care1. Creating a Personal Theology to Do Spiritual / Pastoral CareRev. Dr. Martha R. Jacobs, MDiv, DMin, BCC2. Creating a Personal Theology to Do Spiritual / Pastoral CareRev. David B. Plummer, BCC, LMFTPART II: The Process of Spiritual / Pastoral Care3. The Process of Spiritual / Pastoral Care: A General Theory for Providing Spiritual / Pastoral Care Using Palliative Care as a ParadigmRev. George Handzo, MDiv, BCC, CSSBB4. AssessmentsChaplain D. W. Donovan, MA, MS, BCC5. Creating and Implementing a Spiritual / Pastoral Care PlanRabbi Stephen B. Roberts, MBA, MHL, BCJC; Chaplain D. W. Donovan, MA, MS, BCC; and Rev. George Handzo, MDiv, BCC, CSSBB6. Chaplains and ChartingRabbi H. Rafael Goldstein, BCJC7. Foundational Listening and Responding SkillsRev. Robert A. Kidd, MDiv, BCC8. Prayer and RitualChaplain Gerald L. Jones, MA, BCC, ACPE Supervisor9. Counseling and InterventionsRev. Dr. Willard W. C. Ashley, Sr., MDiv, DMin, DH10. Inspiring Hope: Confronting Fear, Guilt, and Shame in Spiritual / Pastoral CareRev. Dr. Glenn A. Robitaille, RPC, MPCP, CPP11. Life ReviewRev. Nancy Osborne, MDiv, ACPE Supervisor12. End-of-Life Chaplaincy CareRev. Brian Hughes, MDiv, BCC13. Ethics and the Care of the Sick: An Overview for Professional Chaplains and Other Spiritual / Pastoral Care ProvidersDr. Nancy Berlinger, PhD, MDiv14. Spirituality GroupsRev. Lynne M. Mikulak, MDiv, MSW, BCC, ACPE Supervisor15. Spiritual Care of StaffRev. Robin C. Brown-Haithco, MDiv, ACPE Supervisor16. Gender Issues in Pastoral CareBishop Dr. Teresa E. Snorton, MDiv, DMin, BCC, ACPE Supervisor17. Working with Community Religious ResourcesRev. Marcia Marino, DMin, BCC18. Transdisciplinary RelationshipsChaplain Linda F. Piotrowski, MTS, BCCPART III: Spiritual / Pastoral Care with Special Populations19. Spiritual / Pastoral Care in Worlds Beyond: Ministry to International and Immigrant PatientsRev. Yoke Lye Kwong, BCC, ACPE Supervisor20. Pediatric ChaplaincyRev. Dr. Dane R. Sommer, MDiv, DMin, BCC21. Behavioral HealthRev. Michele J. Guest Lowery, MDiv, BCC22. Gay, Lesbian, Bisexual, and Transgendered (GLBT) PeopleRev. Nancy K. Anderson, ACPE Supervisor, and Rev. Jo Clare Wilson, ACPE Supervisor23. Spiritual / Pastoral Care with People with Disabilities and Their FamiliesRev. Bill Gaventa, MDiv24. Chronic IllnessRabbi Zahara Davidowitz-Farkas, MHL, BCJC, CPSP Diplomate Supervisor25. Complicated Grief: Exploring Arresting Grief and Survival Grief in Spiritual / Pastoral CareChaplain Timothy G. Serban, MA, BCCPART IV: The Infrastructure of Spiritual / Pastoral Care26. Strategic Planning: A Basis for All Infrastructure Development and Growth within Spiritual / Pastoral CareRev. W. L. (Bill) Bross, MDiv, BCC, and Paula DeAngelo, MS, Senior OD Consultant27. Outcome Oriented Chaplaincy: Intentional CaringRev. Brent Peery, DMin, BCC28. Referral Plans: Developing and Implementing Tactical Plans Regarding Who Chaplains Should VisitRabbi Stephen B. Roberts, MBA, MHL, BCJC; Rev. Sue Wintz, MDiv, BCC; and Rev. George Handzo, MDiv, BCC, CSSBB29. Quality Improvement: A Chaplaincy PriorityRev. Jon Overvold, MDiv, BCC30. Health Care Chaplaincy as a Research-Informed ProfessionDr. George Fitchett, DMin, PhD, BCC, ACPE Supervisor, and Chaplain Dr. Daniel Grossoehme, DMin, BCC31. Cultural CompetenciesSr. Norma Gutierrez, BA, BCC32. Sacred SpaceRev. Curtis W. Hart, MDiv, BCC, CPSP Diplomate Supervisor33. Blessings of a Mixed Population: Institutional Prayer in Multifaith CommunitiesRabbi Dr. Shira Stern, MHL, DMin, BCJCIndex