Marketing In The #Fakenews Era

New Rules For A New Reality Of Tribalism, Activism, And Loss of Trust

Inbunden, Engelska, 2018

297 kr

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Beskrivning

Managing and protecting a company’s brand is one of the most important jobs of the chief marketing officer, the chief executive officer, and the board. It used to be that marketers’ greatest challenge was convincing a consumer to try their product and stick with it—beer, apps, cars, what have you. But the challenges facing brands have gotten far more complex, and the stakes have grown higher when marketing in the #FakeNews Era. Leaders must now address a highly polarized marketplace, in which consumers are energized by their tribal affiliations to take action for or against brands based on their perceived values, beliefs, and biases. They also face grim potential consequences—ranging from share loss to job loss—when things go wrong. Should your brand take social and political stands or keep quiet? What are the benefits and risks of weighing in versus sitting on the sidelines? Is embracing brand purpose good for business or wasteful self-indulgence? Can a CEO’s misbehavior in a taxi cab one day bring a PR crisis the next? What happens when the public calls you out on a political position you didn’t even mean to take? This book tackles questions like these, outlining how a company must carefully navigate the waters of the #FakeNews Era, where moral scrutiny and consumer outrage abound. Here you’ll find strategic and tactical guidance on how to prepare yourself for what may lie ahead, because you won’t have time to puzzle it out when you get that dreaded late-night call from PR.

Produktinformation

Utgivningsdatum:2018-08-02
Mått:152 x 241 x 11 mm
Vikt:292 g
Format:Inbunden
Språk:Engelska
Antal sidor:200
Förlag:Advantage Media Group
ISBN:9781599329260

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Mer om författaren

PETER HORST was named by Forbes as one of the World’s Top 50 Most Influential CMOs. He holds over thirty years of leadership experience with companies such as Capital One, Hershey, General Mills, US West (CenturyLink), and TD Ameritrade. Today, Peter leads CMO Inc., a marketing advisory that aids organizations in building compelling brand strategies, inspiring bigger thinking, and executing against a broader brand purpose. Peter is a highly ranked keynote speaker, contributes to Forbes and other publications, and sits on advisory boards for several early stage companies. Peter earned a BA from Harvard and an MBA from Dartmouth’s Tuck School of Business.

Recensioner i media

"Horst's on-target observations in this excellent debut speak to urgent, relatively recent issues for marketers... sure to be relevant to executives whose responsibility extends well beyond brand marketing. His advice with regard to responding under fire is smart, pragmatic, and thoughtful. Timely, smart, and stimulating; should provoke a re-evaluation of brand marketing strategy." —Kirkus Reviews

Innehållsförteckning

ACKNOWLEDGMENTS WELCOME TO THE NEW REALITY PART I: NEW REALITY COLLAPSE OF THE MIDDLE AND THE RISE OF TRIBALISM FEAR AND LOATHING IN AMERICA NO SAFE SIDELINES PART II: NEW RULES IDENTIFY YOUR CORE VALUES UNDERSTAND YOUR TRIBE PUT YOUR VALUES ON DISPLAY NEW RULES IN ACTION—HEINEKEN’S “WORLDS APART” PART III: LEADING UNDER FIRE OVERCOMING INTERNAL OBJECTIONS GET READY FOR WHEN IT HITS THE FAN HOW TO RESPOND UNDER FIRE IS THIS REALITY HERE TO STAY? ABOUT THE AUTHOR