Kenneth Lawrence, PhD, is a Professor of Management Science and Business Analytics at the Tuchman School of Management at the New Jersey Institute of Technology. Dr. Lawrence’s professional employment includes over 20 years of technical management experience with AT&T as Director, Decision Support Systems and Marketing Demand Analysis, Hoffmann-La Roche, Inc., Prudential Insurance, and the U. S. Army in forecasting, marketing planning and research, statistical analysis and operations research.Gary Kleinman is a Professor of Accounting at the Feliciano School of Business at Montclair State University. He has taught auditing and many other accounting courses for many years at both undergraduate and masters levels. He has a CPA license and obtained his PhD from Rutgers University, Newark, NJ. In addition, Dr. Kleinman has an extensive research background, writing about auditing, auditor judgment, auditor independence, auditor behavior and statistical sampling in auditing.

This volume covers managerial applications of data envelopment analysis, applications of multicriteria optimization, and applications of management decision making. Among the topics are an empirical analysis of the performance of residential real estate investment funds, evaluating the impact of advertising on sales and profitability in the apparel industry, a linear physical programming approach for evaluating collection centers for end-of-life products, a weighted-sum approach for bi-objective optimization of fleet size with environmental aspects, and Chinese drywall: a systemic decision-making approach.

• SECTION AChapter 1. Intercollegiate Athletics Efficiency: A Two-Stage DEA Approach; Mauro Falasca and John F. KrosChapter 2. An Empirical Analysis of the Performance of Residential Real Estate Investment Funds; Rashmi Malhotra and D.K. MalhotraChapter 3. Evaluating the Impact of Advertising on Sales and Profitability in Apparel Industry; Rashmi Malhotra, D.K. Malhotra, Elizabeth Mariotz and Raymond R. PoteauChapter 4. Productivity in the U.S. Telecommunications Industry: A DEA Approach; Kenneth D. Lawrence, Dinesh R. Pai and Sheila M. LawrenceSECTION BChapter 5. A Linear Physical Programming Approach for Evaluating Collection Centers for End-of-Life Products; Bandar A. Alkhayyal and Surendra M. Gupta Chapter 6. Enterprise Warranty Programs for Two-Dimensional Policies with Multiple Objectives; Amit MitraChapter 7. Weighted-Sum Approach for Bi-Objective Optimization of Fleet Size with Environmental Aspects; Bartosz Sawik SECTION C Chapter 8. Chinese Drywall: A Systemic Decision Making Approach; Patrick T. Hester and Ying ThaviphokeChapter 9. Decision Support Capabilities in Excel; Ronald Klimberg and Samuel Ratick

Kenneth Lawrence, PhD, is a Professor of Management Science and Business Analytics at the Tuchman School of Management at the New Jersey Institute of Technology. Dr. Lawrence’s professional employment includes over 20 years of technical management experience with AT&T as Director, Decision Support Systems and Marketing Demand Analysis, Hoffmann-La Roche, Inc., Prudential Insurance, and the U. S. Army in forecasting, marketing planning and research, statistical analysis and operations research.Gary Kleinman is a Professor of Accounting at the Feliciano School of Business at Montclair State University. He has taught auditing and many other accounting courses for many years at both undergraduate and masters levels. He has a CPA license and obtained his PhD from Rutgers University, Newark, NJ. In addition, Dr. Kleinman has an extensive research background, writing about auditing, auditor judgment, auditor independence, auditor behavior and statistical sampling in auditing.

This volume covers managerial applications of data envelopment analysis, applications of multicriteria optimization, and applications of management decision making. Among the topics are an empirical analysis of the performance of residential real estate investment funds, evaluating the impact of advertising on sales and profitability in the apparel industry, a linear physical programming approach for evaluating collection centers for end-of-life products, a weighted-sum approach for bi-objective optimization of fleet size with environmental aspects, and Chinese drywall: a systemic decision-making approach.

• SECTION AChapter 1. Intercollegiate Athletics Efficiency: A Two-Stage DEA Approach; Mauro Falasca and John F. KrosChapter 2. An Empirical Analysis of the Performance of Residential Real Estate Investment Funds; Rashmi Malhotra and D.K. MalhotraChapter 3. Evaluating the Impact of Advertising on Sales and Profitability in Apparel Industry; Rashmi Malhotra, D.K. Malhotra, Elizabeth Mariotz and Raymond R. PoteauChapter 4. Productivity in the U.S. Telecommunications Industry: A DEA Approach; Kenneth D. Lawrence, Dinesh R. Pai and Sheila M. LawrenceSECTION BChapter 5. A Linear Physical Programming Approach for Evaluating Collection Centers for End-of-Life Products; Bandar A. Alkhayyal and Surendra M. Gupta Chapter 6. Enterprise Warranty Programs for Two-Dimensional Policies with Multiple Objectives; Amit MitraChapter 7. Weighted-Sum Approach for Bi-Objective Optimization of Fleet Size with Environmental Aspects; Bartosz Sawik SECTION C Chapter 8. Chinese Drywall: A Systemic Decision Making Approach; Patrick T. Hester and Ying ThaviphokeChapter 9. Decision Support Capabilities in Excel; Ronald Klimberg and Samuel Ratick

Kenneth Lawrence, PhD, is a Professor of Management Science and Business Analytics at the Tuchman School of Management at the New Jersey Institute of Technology. Dr. Lawrence’s professional employment includes over 20 years of technical management experience with AT&T as Director, Decision Support Systems and Marketing Demand Analysis, Hoffmann-La Roche, Inc., Prudential Insurance, and the U. S. Army in forecasting, marketing planning and research, statistical analysis and operations research.Gary Kleinman is a Professor of Accounting at the Feliciano School of Business at Montclair State University. He has taught auditing and many other accounting courses for many years at both undergraduate and masters levels. He has a CPA license and obtained his PhD from Rutgers University, Newark, NJ. In addition, Dr. Kleinman has an extensive research background, writing about auditing, auditor judgment, auditor independence, auditor behavior and statistical sampling in auditing.

This volume covers managerial applications of data envelopment analysis, applications of multicriteria optimization, and applications of management decision making. Among the topics are an empirical analysis of the performance of residential real estate investment funds, evaluating the impact of advertising on sales and profitability in the apparel industry, a linear physical programming approach for evaluating collection centers for end-of-life products, a weighted-sum approach for bi-objective optimization of fleet size with environmental aspects, and Chinese drywall: a systemic decision-making approach.

• SECTION AChapter 1. Intercollegiate Athletics Efficiency: A Two-Stage DEA Approach; Mauro Falasca and John F. KrosChapter 2. An Empirical Analysis of the Performance of Residential Real Estate Investment Funds; Rashmi Malhotra and D.K. MalhotraChapter 3. Evaluating the Impact of Advertising on Sales and Profitability in Apparel Industry; Rashmi Malhotra, D.K. Malhotra, Elizabeth Mariotz and Raymond R. PoteauChapter 4. Productivity in the U.S. Telecommunications Industry: A DEA Approach; Kenneth D. Lawrence, Dinesh R. Pai and Sheila M. LawrenceSECTION BChapter 5. A Linear Physical Programming Approach for Evaluating Collection Centers for End-of-Life Products; Bandar A. Alkhayyal and Surendra M. Gupta Chapter 6. Enterprise Warranty Programs for Two-Dimensional Policies with Multiple Objectives; Amit MitraChapter 7. Weighted-Sum Approach for Bi-Objective Optimization of Fleet Size with Environmental Aspects; Bartosz Sawik SECTION C Chapter 8. Chinese Drywall: A Systemic Decision Making Approach; Patrick T. Hester and Ying ThaviphokeChapter 9. Decision Support Capabilities in Excel; Ronald Klimberg and Samuel Ratick