Deborah M. Plummer has over 30 years' experience of facilitating groups and working individually with both children and adults. Formerly a clinical lead therapist working within the NHS, she also has extensive experience as a senior lecturer in aspects of health psychology and counselling. She ran workshops and short courses on the uses of imagery, games and story-telling in the promotion of well-being. Deborah is now retired.

This book is essential in working with children due to their kinaesthetic learning style. Deborah Plummer has organised fun and creative activities that children will easily build communication skills from. This book is a must have for any child care professional's library!

• AcknowledgementsIntroductionI. Exploring communication skillsII. IMPACT essentials for building communication skillsIII. How and why we communicateIV. Effective listening and effective observationV. Understanding and using non-verbal communicationVI. Conversation skillsVII. Sequencing ideas, telling stories and staying on the topicVIII. Activity sheets

Deborah M. Plummer has over 30 years' experience of facilitating groups and working individually with both children and adults. Formerly a clinical lead therapist working within the NHS, she also has extensive experience as a senior lecturer in aspects of health psychology and counselling. She ran workshops and short courses on the uses of imagery, games and story-telling in the promotion of well-being. Deborah is now retired.

This book is essential in working with children due to their kinaesthetic learning style. Deborah Plummer has organised fun and creative activities that children will easily build communication skills from. This book is a must have for any child care professional's library!

• AcknowledgementsIntroductionI. Exploring communication skillsII. IMPACT essentials for building communication skillsIII. How and why we communicateIV. Effective listening and effective observationV. Understanding and using non-verbal communicationVI. Conversation skillsVII. Sequencing ideas, telling stories and staying on the topicVIII. Activity sheets

Deborah M. Plummer has over 30 years' experience of facilitating groups and working individually with both children and adults. Formerly a clinical lead therapist working within the NHS, she also has extensive experience as a senior lecturer in aspects of health psychology and counselling. She ran workshops and short courses on the uses of imagery, games and story-telling in the promotion of well-being. Deborah is now retired.

This book is essential in working with children due to their kinaesthetic learning style. Deborah Plummer has organised fun and creative activities that children will easily build communication skills from. This book is a must have for any child care professional's library!

• AcknowledgementsIntroductionI. Exploring communication skillsII. IMPACT essentials for building communication skillsIII. How and why we communicateIV. Effective listening and effective observationV. Understanding and using non-verbal communicationVI. Conversation skillsVII. Sequencing ideas, telling stories and staying on the topicVIII. Activity sheets