Kenneth D. Lawrence is a Professor of Management Science and Business Analytics at the Tuchman School of Management at the New Jersey Institute of Technology, U.S.A. His research centers on forecasting, multi-criteria decision making, data envelopment analysis, and data mining.Dinesh R. Pai is an Associate Professor of Supply Chain Management in the School of Business Administration, Penn State Harrisburg, U.S.A. His research interests are in the area of supply chain management, business analytics, and performance evolution.

• Part A. Data Envelopment Analysis Chapter 1. Insurance Company Efficiency Analysis through Data Envelopment Analysis (DEA) during COVID-19 Pandemic; Gao Niu, John Quinn, and Alan Olinsky Chapter 2. Are All Gold Medal Mutual Funds Equally Efficient?; D.K Malholtra, Rashmi Malholtra, and Robert Nydick Chapter 3. Covid-19 and Performance of Cosmetics Companies; Rashmi Malhotra, D. K Malhotra, and Shubha Bennur Chapter 4. Productivity in the New Jersey PPO Health Insurance Industry, 2018; Kenneth D. Lawrence and Sheila M. Lawrence Chapter 5. Negative Data in Data Envelopment Analysis (DEA); Kenneth D. Lawrence, Sheila M. Lawrence, and Dinesh R. Pai Part B. Optimization Modeling Chapter 6. Optimization of the Geothermal Energy for District Heating in the Polish Tatras Region: A Case Study; Bartosz SawikChapter 7. Profitability, Sustainability, and Product Development; Nand K. Jha Part C. Business Analytical Modeling Chapter 8. Comprehensive Business Diagnostics of a Company’s Activities; Naila Aliyeva, Sergei Chernov, Liudmila Babaskina, and Mariya ZakharovaChapter 9. Optimal Bundling of Platform Memberships under Horizontal Cooperation; Xingping Zhang, Feng Yang, Yaqin Hu, and Zhimin Huang Chapter 10. Mitigating Administrative Fraud in Warranty Service for Remanufactured Products; Aditya Pandit, and Surendra M. Gupta Chapter 11. Experiential Learning Exercise in an Analytics Class; Ronald Klimberg, Michael Marzano, and Michael Bruening

Kenneth D. Lawrence is a Professor of Management Science and Business Analytics at the Tuchman School of Management at the New Jersey Institute of Technology, U.S.A. His research centers on forecasting, multi-criteria decision making, data envelopment analysis, and data mining.Dinesh R. Pai is an Associate Professor of Supply Chain Management in the School of Business Administration, Penn State Harrisburg, U.S.A. His research interests are in the area of supply chain management, business analytics, and performance evolution.

• Part A. Data Envelopment Analysis Chapter 1. Insurance Company Efficiency Analysis through Data Envelopment Analysis (DEA) during COVID-19 Pandemic; Gao Niu, John Quinn, and Alan Olinsky Chapter 2. Are All Gold Medal Mutual Funds Equally Efficient?; D.K Malholtra, Rashmi Malholtra, and Robert Nydick Chapter 3. Covid-19 and Performance of Cosmetics Companies; Rashmi Malhotra, D. K Malhotra, and Shubha Bennur Chapter 4. Productivity in the New Jersey PPO Health Insurance Industry, 2018; Kenneth D. Lawrence and Sheila M. Lawrence Chapter 5. Negative Data in Data Envelopment Analysis (DEA); Kenneth D. Lawrence, Sheila M. Lawrence, and Dinesh R. Pai Part B. Optimization Modeling Chapter 6. Optimization of the Geothermal Energy for District Heating in the Polish Tatras Region: A Case Study; Bartosz SawikChapter 7. Profitability, Sustainability, and Product Development; Nand K. Jha Part C. Business Analytical Modeling Chapter 8. Comprehensive Business Diagnostics of a Company’s Activities; Naila Aliyeva, Sergei Chernov, Liudmila Babaskina, and Mariya ZakharovaChapter 9. Optimal Bundling of Platform Memberships under Horizontal Cooperation; Xingping Zhang, Feng Yang, Yaqin Hu, and Zhimin Huang Chapter 10. Mitigating Administrative Fraud in Warranty Service for Remanufactured Products; Aditya Pandit, and Surendra M. Gupta Chapter 11. Experiential Learning Exercise in an Analytics Class; Ronald Klimberg, Michael Marzano, and Michael Bruening

Kenneth D. Lawrence is a Professor of Management Science and Business Analytics at the Tuchman School of Management at the New Jersey Institute of Technology, U.S.A. His research centers on forecasting, multi-criteria decision making, data envelopment analysis, and data mining.Dinesh R. Pai is an Associate Professor of Supply Chain Management in the School of Business Administration, Penn State Harrisburg, U.S.A. His research interests are in the area of supply chain management, business analytics, and performance evolution.

• Part A. Data Envelopment Analysis Chapter 1. Insurance Company Efficiency Analysis through Data Envelopment Analysis (DEA) during COVID-19 Pandemic; Gao Niu, John Quinn, and Alan Olinsky Chapter 2. Are All Gold Medal Mutual Funds Equally Efficient?; D.K Malholtra, Rashmi Malholtra, and Robert Nydick Chapter 3. Covid-19 and Performance of Cosmetics Companies; Rashmi Malhotra, D. K Malhotra, and Shubha Bennur Chapter 4. Productivity in the New Jersey PPO Health Insurance Industry, 2018; Kenneth D. Lawrence and Sheila M. Lawrence Chapter 5. Negative Data in Data Envelopment Analysis (DEA); Kenneth D. Lawrence, Sheila M. Lawrence, and Dinesh R. Pai Part B. Optimization Modeling Chapter 6. Optimization of the Geothermal Energy for District Heating in the Polish Tatras Region: A Case Study; Bartosz SawikChapter 7. Profitability, Sustainability, and Product Development; Nand K. Jha Part C. Business Analytical Modeling Chapter 8. Comprehensive Business Diagnostics of a Company’s Activities; Naila Aliyeva, Sergei Chernov, Liudmila Babaskina, and Mariya ZakharovaChapter 9. Optimal Bundling of Platform Memberships under Horizontal Cooperation; Xingping Zhang, Feng Yang, Yaqin Hu, and Zhimin Huang Chapter 10. Mitigating Administrative Fraud in Warranty Service for Remanufactured Products; Aditya Pandit, and Surendra M. Gupta Chapter 11. Experiential Learning Exercise in an Analytics Class; Ronald Klimberg, Michael Marzano, and Michael Bruening