Allen Chan works as an IBM Distinguished Engineer and CTO for IBM Business Automation. He is responsible for defining and directing the technical strategy of IBM CloudPak for Business Automation. His educational background includes B.Sc., Computer and Electrical Engineering at Purdue University, United States and M.Sc., Electrical and Computer Engineering at University of Toronto, Canada. Kevin Trinh works as the Chief Architect for IBM Cloud Pak for Business Automation Adoption and Deployment. He is a member of the IBM Business Automation CTO Office and is responsible for defining the cloud adoption strategy for IBM Cloud Pak for Business Automation. His work experience includes 3 years as cloud integration architect and 18 years in FileNet development. His educational background includes Bachelor of Science in Accounting, University of the Pacific, United States. Guilhem Molines works as the Chief Architect for IBM Decision Services and is a member of the IBM Business Automation CTO Office. He has been working in the Automation/Decision industry for the last 15 years. His educational background includes M.Sc, Computer Sciences and Artificial Intelligence, University of Paris VI, France. Suzette Samoojh works as an IBM Architect and is a member of the IBM Business Automation CTO Office. She leads the architecture for IBM Blueworks Live and is helping to define the SaaS onboarding strategy for IBM Watson Orchestrate. Her educational background includes B. Sc. in Computer Science, University of Toronto, Canada. Stephen Kinder works as a RPA Architect and is a member of IBM Business Automation CTO office. His work experience includes WebSphere Architecture, IBM SOA Foundation, WebSphere as a Service SaaS Architect. His educational background includes B.S. Computer Science, California State University, Sacramento, United States.

• Table of ContentsWhat is Cloud Pak for Business Automation?RPA, Workflow, Decisions, and Business ApplicationsProcess Discovery and Process MiningContent Management and Document ProcessingTask Automation with RPAChatbot with RPAWorkflow for Process AutomationAutomate Decisions to Speed Up Your ProcessesManage Documents with Content ManagementExtracting Meanings with Document ProcessingEngaging Business Users with Business ApplicationsWorkforce InsightsOn-Premises and On-Cloud DeploymentDeployment Topology, High Availability, and Disaster RecoveryAutomating Your Operations and Other Considerations

Allen Chan works as an IBM Distinguished Engineer and CTO for IBM Business Automation. He is responsible for defining and directing the technical strategy of IBM CloudPak for Business Automation. His educational background includes B.Sc., Computer and Electrical Engineering at Purdue University, United States and M.Sc., Electrical and Computer Engineering at University of Toronto, Canada. Kevin Trinh works as the Chief Architect for IBM Cloud Pak for Business Automation Adoption and Deployment. He is a member of the IBM Business Automation CTO Office and is responsible for defining the cloud adoption strategy for IBM Cloud Pak for Business Automation. His work experience includes 3 years as cloud integration architect and 18 years in FileNet development. His educational background includes Bachelor of Science in Accounting, University of the Pacific, United States. Guilhem Molines works as the Chief Architect for IBM Decision Services and is a member of the IBM Business Automation CTO Office. He has been working in the Automation/Decision industry for the last 15 years. His educational background includes M.Sc, Computer Sciences and Artificial Intelligence, University of Paris VI, France. Suzette Samoojh works as an IBM Architect and is a member of the IBM Business Automation CTO Office. She leads the architecture for IBM Blueworks Live and is helping to define the SaaS onboarding strategy for IBM Watson Orchestrate. Her educational background includes B. Sc. in Computer Science, University of Toronto, Canada. Stephen Kinder works as a RPA Architect and is a member of IBM Business Automation CTO office. His work experience includes WebSphere Architecture, IBM SOA Foundation, WebSphere as a Service SaaS Architect. His educational background includes B.S. Computer Science, California State University, Sacramento, United States.

• Table of ContentsWhat is Cloud Pak for Business Automation?RPA, Workflow, Decisions, and Business ApplicationsProcess Discovery and Process MiningContent Management and Document ProcessingTask Automation with RPAChatbot with RPAWorkflow for Process AutomationAutomate Decisions to Speed Up Your ProcessesManage Documents with Content ManagementExtracting Meanings with Document ProcessingEngaging Business Users with Business ApplicationsWorkforce InsightsOn-Premises and On-Cloud DeploymentDeployment Topology, High Availability, and Disaster RecoveryAutomating Your Operations and Other Considerations

Allen Chan works as an IBM Distinguished Engineer and CTO for IBM Business Automation. He is responsible for defining and directing the technical strategy of IBM CloudPak for Business Automation. His educational background includes B.Sc., Computer and Electrical Engineering at Purdue University, United States and M.Sc., Electrical and Computer Engineering at University of Toronto, Canada. Kevin Trinh works as the Chief Architect for IBM Cloud Pak for Business Automation Adoption and Deployment. He is a member of the IBM Business Automation CTO Office and is responsible for defining the cloud adoption strategy for IBM Cloud Pak for Business Automation. His work experience includes 3 years as cloud integration architect and 18 years in FileNet development. His educational background includes Bachelor of Science in Accounting, University of the Pacific, United States. Guilhem Molines works as the Chief Architect for IBM Decision Services and is a member of the IBM Business Automation CTO Office. He has been working in the Automation/Decision industry for the last 15 years. His educational background includes M.Sc, Computer Sciences and Artificial Intelligence, University of Paris VI, France. Suzette Samoojh works as an IBM Architect and is a member of the IBM Business Automation CTO Office. She leads the architecture for IBM Blueworks Live and is helping to define the SaaS onboarding strategy for IBM Watson Orchestrate. Her educational background includes B. Sc. in Computer Science, University of Toronto, Canada. Stephen Kinder works as a RPA Architect and is a member of IBM Business Automation CTO office. His work experience includes WebSphere Architecture, IBM SOA Foundation, WebSphere as a Service SaaS Architect. His educational background includes B.S. Computer Science, California State University, Sacramento, United States.

• Table of ContentsWhat is Cloud Pak for Business Automation?RPA, Workflow, Decisions, and Business ApplicationsProcess Discovery and Process MiningContent Management and Document ProcessingTask Automation with RPAChatbot with RPAWorkflow for Process AutomationAutomate Decisions to Speed Up Your ProcessesManage Documents with Content ManagementExtracting Meanings with Document ProcessingEngaging Business Users with Business ApplicationsWorkforce InsightsOn-Premises and On-Cloud DeploymentDeployment Topology, High Availability, and Disaster RecoveryAutomating Your Operations and Other Considerations