Edited by Bruce Prideaux, Professor of Tourism, Faculty of Hospitality and Tourism, Prince of Songkla University, Phuket Campus, Thailand and Emeritus Professor, School of Business and Law, Central Queensland University, Australia and David Beirman, (tourism specialist) Adjunct Fellow, Management Discipline Group, University of Technology Sydney, Australia

‘This is an important addition to the literature and will be a very useful book for both senior and junior academics and PhD students and should hopefully find its way into the hands of practitioners.’

• Contents:Preface xiv1 Keys issues in crisis and disaster management and research 1Bruce Prideaux and David Beirman2 Theorising organisational resilience in tourism and hospitality studies 21Girish Prayag3 Moving the risk perception literature forward to recognize three distincttypes of risk perceptions: the tripartite model of travel risk perceptions 32Chloe Riley, Lori Pennington-Gray and Ashley Schroeder4 Interpreting qualitative data in tourism crisis research: aninterdisciplinary perspective 55Abrar Faisal5 A case study of disaster management planning in Indonesia: tourismindustry perspectives 68Devi Roza Kausar, Nancy Stevenson, Dini Rosmalia and Sarojini Imran6 Tourism crisis response manual developed through a private and publicpartnership: the Fuji Five Lakes Tourism Federation (FFLTF) 79Masato Takamatsu7 The climate crisis: implications for the tourism industry 94Bruce Prideaux8 Transition to net zero green house gas emissions: a future crisis eventand a future tourism opportunity 112Bruce Prideaux9 Deciphering the impact of tourism-related crises in small Pacific islandstates: challenges and responses 129Evelyn G. Y. Loh and Marcus L. Stephenson10 Travel risk perceptions associated with destination reopening duringCOVID-19 pandemic: an analysis of YouTube comments on the PhuketSandbox Model 147Kanapot Kalnaovakul, Prathana Kannaovakun, Pornpisanu Promsivapallopand Bruce Prideaux11 Response, resilience and recovery in regional tourism destinations:lessons from a regional tourism destination during COVID-19 164Katharina Dressler and Michelle Thompson12 The challenge of interim travel bubbles in response to COVID-19 in2020–21 and progress toward global tourism recovery in 2022 178David Beirman13 Digital transformation in the hospitality and tourism sector in Hawaii 192Cathrine Linnes and Jerome Agrusa14 COVID-19 pandemic and tourism in emerging economies: lessons fromSri Lanka 204Kanchana Wickramasinghe and Athula Naranpanawa15 Turning the Nepal 2015 Gorkha earthquake into a tourism opportunity 221Bert Van Walbeek16 Understanding resilience in Australian tourism and hospitalitybusinesses within the context of bushfires and COVID-19 240Ancy Gamage, Joanne Pyke, Terry De Lacy, VanKhanh Nguyen and GabrielleLindsay-Smith17 Responses to crisis in a mature tourism destination facing diverseshocks and stressors 261Servio Alvarez, Frida Bahja and Alan Fyall18 Concepts and strategies required to develop the professional integrationof travel and tourism 280Richard Gordon19 Tourism Australia: an organisation made for crisis 295Robert Harding-Smith20 Digital transformation in the music event sector as a response to crises 309Francesco Catarsi, Giulio Ronzoni and Cathrine Linnes21 Government discrimination: “Yellow flagging” the Australasian andglobal cruise sector during the COVID-19 crisis, 2020–22 324David Beirman22 The 2019 Thomas Cook collapse and its implications 339David Beirman23 Crisis management, tourism and international boundaries: the case ofthe US-Mexico border 352Connor W. Clark and Dallen J. Timothy24 Social unrest and the collapse of Hong Kong tourism 366Bob McKercher, Emmanuel Gamor and Hakimeh Nasiri25 Chinese tourists’ vulnerability to natural hazard events in New Zealand 378Jo Fountain, Aviva Cui, Stephen Espiner and Nicholas Cradock-Henry

Edited by Bruce Prideaux, Professor of Tourism, Faculty of Hospitality and Tourism, Prince of Songkla University, Phuket Campus, Thailand and Emeritus Professor, School of Business and Law, Central Queensland University, Australia and David Beirman, (tourism specialist) Adjunct Fellow, Management Discipline Group, University of Technology Sydney, Australia

‘This is an important addition to the literature and will be a very useful book for both senior and junior academics and PhD students and should hopefully find its way into the hands of practitioners.’

• Contents:Preface xiv1 Keys issues in crisis and disaster management and research 1Bruce Prideaux and David Beirman2 Theorising organisational resilience in tourism and hospitality studies 21Girish Prayag3 Moving the risk perception literature forward to recognize three distincttypes of risk perceptions: the tripartite model of travel risk perceptions 32Chloe Riley, Lori Pennington-Gray and Ashley Schroeder4 Interpreting qualitative data in tourism crisis research: aninterdisciplinary perspective 55Abrar Faisal5 A case study of disaster management planning in Indonesia: tourismindustry perspectives 68Devi Roza Kausar, Nancy Stevenson, Dini Rosmalia and Sarojini Imran6 Tourism crisis response manual developed through a private and publicpartnership: the Fuji Five Lakes Tourism Federation (FFLTF) 79Masato Takamatsu7 The climate crisis: implications for the tourism industry 94Bruce Prideaux8 Transition to net zero green house gas emissions: a future crisis eventand a future tourism opportunity 112Bruce Prideaux9 Deciphering the impact of tourism-related crises in small Pacific islandstates: challenges and responses 129Evelyn G. Y. Loh and Marcus L. Stephenson10 Travel risk perceptions associated with destination reopening duringCOVID-19 pandemic: an analysis of YouTube comments on the PhuketSandbox Model 147Kanapot Kalnaovakul, Prathana Kannaovakun, Pornpisanu Promsivapallopand Bruce Prideaux11 Response, resilience and recovery in regional tourism destinations:lessons from a regional tourism destination during COVID-19 164Katharina Dressler and Michelle Thompson12 The challenge of interim travel bubbles in response to COVID-19 in2020–21 and progress toward global tourism recovery in 2022 178David Beirman13 Digital transformation in the hospitality and tourism sector in Hawaii 192Cathrine Linnes and Jerome Agrusa14 COVID-19 pandemic and tourism in emerging economies: lessons fromSri Lanka 204Kanchana Wickramasinghe and Athula Naranpanawa15 Turning the Nepal 2015 Gorkha earthquake into a tourism opportunity 221Bert Van Walbeek16 Understanding resilience in Australian tourism and hospitalitybusinesses within the context of bushfires and COVID-19 240Ancy Gamage, Joanne Pyke, Terry De Lacy, VanKhanh Nguyen and GabrielleLindsay-Smith17 Responses to crisis in a mature tourism destination facing diverseshocks and stressors 261Servio Alvarez, Frida Bahja and Alan Fyall18 Concepts and strategies required to develop the professional integrationof travel and tourism 280Richard Gordon19 Tourism Australia: an organisation made for crisis 295Robert Harding-Smith20 Digital transformation in the music event sector as a response to crises 309Francesco Catarsi, Giulio Ronzoni and Cathrine Linnes21 Government discrimination: “Yellow flagging” the Australasian andglobal cruise sector during the COVID-19 crisis, 2020–22 324David Beirman22 The 2019 Thomas Cook collapse and its implications 339David Beirman23 Crisis management, tourism and international boundaries: the case ofthe US-Mexico border 352Connor W. Clark and Dallen J. Timothy24 Social unrest and the collapse of Hong Kong tourism 366Bob McKercher, Emmanuel Gamor and Hakimeh Nasiri25 Chinese tourists’ vulnerability to natural hazard events in New Zealand 378Jo Fountain, Aviva Cui, Stephen Espiner and Nicholas Cradock-Henry

Edited by Bruce Prideaux, Professor of Tourism, Faculty of Hospitality and Tourism, Prince of Songkla University, Phuket Campus, Thailand and Emeritus Professor, School of Business and Law, Central Queensland University, Australia and David Beirman, (tourism specialist) Adjunct Fellow, Management Discipline Group, University of Technology Sydney, Australia

‘This is an important addition to the literature and will be a very useful book for both senior and junior academics and PhD students and should hopefully find its way into the hands of practitioners.’

• Contents:Preface xiv1 Keys issues in crisis and disaster management and research 1Bruce Prideaux and David Beirman2 Theorising organisational resilience in tourism and hospitality studies 21Girish Prayag3 Moving the risk perception literature forward to recognize three distincttypes of risk perceptions: the tripartite model of travel risk perceptions 32Chloe Riley, Lori Pennington-Gray and Ashley Schroeder4 Interpreting qualitative data in tourism crisis research: aninterdisciplinary perspective 55Abrar Faisal5 A case study of disaster management planning in Indonesia: tourismindustry perspectives 68Devi Roza Kausar, Nancy Stevenson, Dini Rosmalia and Sarojini Imran6 Tourism crisis response manual developed through a private and publicpartnership: the Fuji Five Lakes Tourism Federation (FFLTF) 79Masato Takamatsu7 The climate crisis: implications for the tourism industry 94Bruce Prideaux8 Transition to net zero green house gas emissions: a future crisis eventand a future tourism opportunity 112Bruce Prideaux9 Deciphering the impact of tourism-related crises in small Pacific islandstates: challenges and responses 129Evelyn G. Y. Loh and Marcus L. Stephenson10 Travel risk perceptions associated with destination reopening duringCOVID-19 pandemic: an analysis of YouTube comments on the PhuketSandbox Model 147Kanapot Kalnaovakul, Prathana Kannaovakun, Pornpisanu Promsivapallopand Bruce Prideaux11 Response, resilience and recovery in regional tourism destinations:lessons from a regional tourism destination during COVID-19 164Katharina Dressler and Michelle Thompson12 The challenge of interim travel bubbles in response to COVID-19 in2020–21 and progress toward global tourism recovery in 2022 178David Beirman13 Digital transformation in the hospitality and tourism sector in Hawaii 192Cathrine Linnes and Jerome Agrusa14 COVID-19 pandemic and tourism in emerging economies: lessons fromSri Lanka 204Kanchana Wickramasinghe and Athula Naranpanawa15 Turning the Nepal 2015 Gorkha earthquake into a tourism opportunity 221Bert Van Walbeek16 Understanding resilience in Australian tourism and hospitalitybusinesses within the context of bushfires and COVID-19 240Ancy Gamage, Joanne Pyke, Terry De Lacy, VanKhanh Nguyen and GabrielleLindsay-Smith17 Responses to crisis in a mature tourism destination facing diverseshocks and stressors 261Servio Alvarez, Frida Bahja and Alan Fyall18 Concepts and strategies required to develop the professional integrationof travel and tourism 280Richard Gordon19 Tourism Australia: an organisation made for crisis 295Robert Harding-Smith20 Digital transformation in the music event sector as a response to crises 309Francesco Catarsi, Giulio Ronzoni and Cathrine Linnes21 Government discrimination: “Yellow flagging” the Australasian andglobal cruise sector during the COVID-19 crisis, 2020–22 324David Beirman22 The 2019 Thomas Cook collapse and its implications 339David Beirman23 Crisis management, tourism and international boundaries: the case ofthe US-Mexico border 352Connor W. Clark and Dallen J. Timothy24 Social unrest and the collapse of Hong Kong tourism 366Bob McKercher, Emmanuel Gamor and Hakimeh Nasiri25 Chinese tourists’ vulnerability to natural hazard events in New Zealand 378Jo Fountain, Aviva Cui, Stephen Espiner and Nicholas Cradock-Henry