Setting Up and Running Effective Staff Appraisals, 7th Edition

Regular staff reviews will help an organisation to be effective and efficient (and hence more profitable), and will help the individual employee gain more job satisfaction. A satisfied employee is going to work better; a more profitable company means a happier boss. It''s that simple. This book is a thorough, comprehensive guide for anyone involved in staff reviews. It covers: *Conducting appraisals in an open organisation with a narrative focus *Appraisal skills - interview techniques and listening and counselling skills *Eight rules for successful negotiation *The role of job analysis, job description and person specification *Different types of appraisal *Preparing for the appraisal * Conducting the interview and evaluating the appraisal *What can go wrong and what to watch out for *Resolving conflict. Thoroughly revised and updated edition.