IT Asset Management

A Pocket Survival Guide

AvMartyn Hobbs

Häftad, Engelska, 2011

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Beskrivning

Aimed at IT professionals who have been tasked with putting in place Asset Management disciplines, this guide provides a commonsense introduction to the key processes outlined in the Information Technology Infrastructure Library (ITIL®), before proceeding to explain the various milestones of an Asset Management project.

Produktinformation

Utgivningsdatum:2011-08-04
Mått:95 x 165 x 3 mm
Vikt:57 g
Format:Häftad
Språk:Engelska
Antal sidor:58
Förlag:IT Governance Publishing
ISBN:9781849282925

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Mer om författaren

Martyn Hobbs has been working in the IT industry for over 25 years. He has held many roles including managing large support centres, service desks and service delivery functions and has also held various consultancy and pre-sales roles, working within a broad cross section of industries. At present, Martyn is a senior partner in an IT consultancy business specialising in service management and associated toolsets.

Innehållsförteckning

1: Operational Chaos?2: Basic Logistics and Inventory3: Keeping it Fresh 4: Licensed to Bill5: Planning Aerial Assaults6: Dealing with the Locals7: Avoiding Expensive Mistakes8: Sticking to the Plan