Exploring New Frontiers

Is the postal model you inherited still themodel your organisation needs?Five years after the previous volume in thisseries, the questions facing postal and parcel leaders have shifted fromincremental to structural. Across six thematic sections, postal sector thoughtleaders from five continents examine the structural shifts now reshaping thesector: ·       theredefinition of universal service·       therebuilding of postal architectures·       theoperational reality of artificial intelligence and data·       theeconomics of e-commerce and the last mile·       financialinclusion through postal networks, and the human and operational components ofsuccessful transformation.Exploring New Frontiers – Beyond Disruption toa More Resilient Ecosystem gathers more than twenty perspectives from postal operators,regulators, postal banks, consultancies and academics across five continents.Each chapter closes with questions for thought and discussion designed to becarried into your own boardroom or strategic workshops.The aim is not to prescribe. The contributors havedifferent perspectives and that is the point. The value lies in seeing the samechallenges handled differently – and identifying which approaches deserve acloser look in your own context.The third in the Exploring New Frontiersseries, this edition is intended for postal and parcel CEOs, postal bankingleaders, regulators and the partners working alongside them. It is a startingpoint for the conversations that matter most.