Volker Then is Founding Director and Executive Director of the Centre for Social Investment at Heidelberg University, Germany.Christian Schober is Head of the Competence Center for Nonprofit Organizations and Social Entrepreneurship at Vienna University of Economics and Business, Austria.Olivia Rauscher is Head of Social Impact Analysis and Senior Researcher at the Competence Center for Nonprofit Organizations and Social Entrepreneurship at Vienna University of Economics and Business, Austria.Konstantin Kehl is Lecturer at the Institute of Management and Social Policy, ZHAW Zurich University of Applied Sciences, Switzerland.

• Chapter 1 - An Introduction to SROI - What is it about? How does it relate to other methods of impact analysis? And why does impact matter?.- Chapter 2 – Why do organisations measure impact? (A guideline).- Chapter 3 - How to identify impact? (The impact model).- Chapter 4 - How can impact dimensions be operationalized?.- Chapter 5 - How can data be gathered? (Research design and empirical approaches).- Chapter 6 – How to prove the assumed impact? (Quantitative analyses).- Chapter 7 - How to monetize impact? (Monetization).- Chapter 8. Why is impact analysis helpful? (Options for using SROI).- Chapter 9. How have SROI analyses been conducted? (Selected case studies).- Chapter 10 - What does an organization need to for SROI?.- Chapter 11 – Concluding remarks and outlook to future developments.