Organizational learning in tourism and hospitality crisis management

Dr. Zahed Ghaderi, is currently Assistant Professor and faculty member at Kharazmi University, Tehran, Iran. He has more than 20 years of experience in both academic and practical fields in travel and tourism and has widely published high quality articles in well-known tourism journals on the subject of tourism crisis management, organizational learning and sustainable tourism. Moreover, he is a writer and researcher who contributed a lot to the field of international tourism management. Alexandros Paraskevas is Professor in Strategic Risk Management and Chair in Hospitality Management at the London Geller College of Hospitality and Tourism He is also the Director of ICHARM (International Centre for Hospitality and Aviation Resilience Management) in the University of West London.His hospitality industry background includes internal auditing and operations management positions for over a decade with Marriott and Starwood. His academic background includes 15 years of service at the Oxford School of Hospitality Management (Oxford Brookes University).Alexandros researches the governance and management of risks/crises both in an organisational and tourism destination context. He has led numerous hotel industry projects in the areas of risk, crisis, disaster management and business continuity and authored several academic articles and book chapters on these topics