Essay from the year 2010 in the subject Business economics - Operations Research, grade: Distinction, The University of Surrey (Faculty of Arts and Human Sciences ), course: MA Intercultural Communication with International Business, language: English, abstract: Like every other relationship, the relationship between any manager and any worker has ever since been complex and not easy. It is, amongst other things, affected by jealousy and resentment in terms of salary, responsibility or knowledge and is based on the so-called "e;psychological contract"e; which "e;deals with implicit reciprocal promises and obligations"e; (Cullinane et al.: 2006, p. 115). As soon as people sign a labour contract, they also "e;sign"e; a psychological, an unwritten contract which mainly contains assumptions and beliefs of the two parties (employer and employee) (Rousseau: 1995). "e;This mental model provides a stable understanding of what to expect in the future and guides efficient action without much need for practice."e; (Rousseau: 2004, p. 121)Additional to the differing assumptions and beliefs, goals, commitment, satisfaction and objectives of the two parties vary incredibly. But what are the main reasons that make this relationship so unstable? This work deals with the evaluation of the cause of the inconsistent relation between managers and workers; and concludes with a short review.
