Customising Stakeholder Management Strategies

Concepts for Long-term Business Success

Häftad, Engelska, 2016

441 kr

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Beskrivning

Stakeholder Management - From Management Philosophy to a Tool for Everyday Working Life Use of Stakeholder Management Today In times of growing globalisation and increasingly tough c- petition the use of stakeholder management tools is becoming much more widespread.

Produktinformation

Utgivningsdatum:2016-08-23
Mått:155 x 235 x 9 mm
Vikt:248 g
Format:Häftad
Språk:Engelska
Antal sidor:139
Förlag:Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
ISBN:9783662500576

Utforska kategorier

Ledarskapsböcker inom Ekonomi och Ledarskap

Innehållsförteckning

TRI*M: Generating Insight, Traction and Credibility at Comet.- Quality Management and Customer Retention.- How to Use TRI*M in a Six Sigma Project.- Public Sector TRI*M – Helping to Deliver Best Value.- Customer Satisfaction with Commerzbank’s Retail Banking.- The Czech Beer Market: A Brief Introduction — Understanding Consumers and Customer Needs.- Measuring and Monitoring Stakeholder Relationships: Using TRI*M as an Innovative Tool for Corporate Communication.- Customer Satisfaction and Retention Improves with Six Sigma.- Focus on Loyalty.- The Customer as Process Manager: Utilization of the TRI*M Methodology to Continually Increase Customer Satisfaction.