Frontiers of Japanese Management Control Systems

Dr.Yokota is a professor of Business and Commerce from 2005 and Dean of the Graduate School of Business and Commerce (2021 -2023), Keio University in Japan. She was in Musashi University from 1995 to 2004. She received Doctor degree from the Graduate School of Business Administration, Keio University. She is interested in research of management control systems, management accounting and organizational behavior. Her books include “Management and Psychology of Flattened Organizations” (in Japanese, Keio University Press,1998)and “Management control of Japanese Companies”(in Japanese,Chuo-Keizaisha,2022).

• Chapter 1 An overview of Management Control Frameworks and their implications to the practice.- Chapter 2 Contemporary management control systems research in Japan.- Chapter 3 Management Control Frameworks and management accounting tools: A bibliographic Study of Contemporary Research in Japan.- Chapter 4 A survey of Management Control Systems and Behavior of Managers in Japanese Companies.- Chapter 5 A survey of Performance Management Systems in Japanese Companies.- Chapter  6 Capital Budgeting as Management process: Findings from a Survey of Manufacturing Firms.- Chapter 7A Management Control Package for Associating Customer Satisfaction with Financial Performance: A Case Study on Customer Satisfaction Management at Hoshino Resort.- Chapter 8 An Analysis of Using Balanced Scorecard in Functional Units: A Case Study of Kirin Brewery Co., Ltd.- Chapter 9 Exploring the Investment Process in Production Systems: Two Cases from Japanese Manufacturing Industry.