Alan Fairweather – författare
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5 produkter
How to Manage Difficult People
Proven Strategies for Dealing with Challenging Behaviour at Work
Häftad, 2014
225 kr
Lägg i varukorg
Dealing with difficult people - from awkward customers at work to irritating neighbours at home - is a challenge many people face on a day-to-day basis. This book will show you how to:- Defuse and deal with difficult customers, both on the phone and face to face;- Manage problems with colleagues in …
How to Manage Difficult People
Proven Strategies for Dealing with Challenging Behaviour at Work
E-bok, 2011
45 kr
Lägg i varukorg
Dealing with difficult people - from awkward customers at work to irritating neighbours at home - is a challenge many people face on a day-to-day basis. This book will show you how to: - Defuse and deal with difficult customers, both on the phone and face to face; - Manage problems with colleagues …