Alan Pennington – författare
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1 produkter
Customer Experience Manual, The
How to design, measure and improve customer experience in your business
Häftad, 2016
5,0 utav 5 stjärnor. Totalt antal röster: (1)
198 kr
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Customer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tricky. The Customer Experience Book helps you understand where you are now, what to do, and how to improve for your business. From Customer Journey Mapping to …
