Donnovan Simon – författare
Visar alla böcker från författaren Donnovan Simon. Handla med fri frakt och snabb leverans.
5 produkter
Way You Make Me Feel
20 Lessons in Customer Service
E-bok, 2011
123 kr
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Customers are thrilled by service which makes them feel important, if only for the moment. The Way You Make Me Feel is a collection of interactions which focus on the varying emotions that come into play as people provided and received service in everyday situations. It captures that fact that …
Social Media Equals Social Customer
Managing Customer Experience in the Age of Social Media
Häftad, 2013
182 kr
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Social Media Equals Social Customer
Managing Customer Experience in the Age of Social Media
E-bok, 2013
53 kr
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Its hard to believe that just ten years ago, few people had even heard of social media. Today its a critical part of doing businessand yet many companies still dont realize the power of connecting with people online. To get the most out of these relationships, its important to develop strategies …
Social Media Equals Social Customer
Managing Customer Experience in the Age of Social Media
Inbunden, 2013
300 kr
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