Duane Sharp – författare

Visar alla böcker från författaren Duane Sharp. Handla med fri frakt och snabb leverans.

2 produkter

1. 

   Call Center Operation

   Design, Operation, and Maintenance

   Av Duane Sharp

   E-bok, 2003

   655 kr

   Lägg i varukorg

   Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call …

2. 

   Call Center Operation

   Design, Operation, and Maintenance

   Av Duane Sharp

   Häftad, 2003

   622 kr

   Lägg i varukorg

   Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call …