Ernan Roman – författare

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1 produkter

1. 

   Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay

   Av Ernan Roman

   E-bok, 2010

   464 kr

   Lägg i varukorg

   Learn how you can use the revolutionary five-step marketing process that helped Microsoft, NBC Universal, and IBM achieve double-digit increases in sales . "When HP uses the Voice of the Customer methodology, our marketing campaign results improve dramatically: response rates improve 3X to 10x, …