Ivaylo Yorgov – författare
Visar alla böcker från författaren Ivaylo Yorgov. Handla med fri frakt och snabb leverans.
8 produkter
New Customer Experience Management
Why and How the Companies of the Future Address Their Customers'' Needs Proactively
E-bok, 2022
660 kr
Lägg i varukorg
A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way. For too long, companies have detached from customers after the moment of purchase and done …
New Customer Experience Management
Why and How the Companies of the Future Address Their Customers'' Needs Proactively
E-bok, 2022
646 kr
Lägg i varukorg
A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way. For too long, companies have detached from customers after the moment of purchase and done …
Abusive Customer
Breaking the Silence Around Customers’ Aggressive Behavior
E-bok, 2023
626 kr
Lägg i varukorg
Breaking the silence around an all-too-common problem, this book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict. Today, more than half …
Abusive Customer
Breaking the Silence Around Customers’ Aggressive Behavior
E-bok, 2023
626 kr
Lägg i varukorg
Breaking the silence around an all-too-common problem, this book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict. Today, more than half …
New Customer Experience Management
Why and How the Companies of the Future Address Their Customers' Needs Proactively
Häftad, 2022
562 kr
Lägg i varukorg
A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way. For too long, companies have detached from customers after the moment of purchase and done …
New Customer Experience Management
Why and How the Companies of the Future Address Their Customers' Needs Proactively
Inbunden, 2022
2195 kr
Lägg i varukorg
A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way. For too long, companies have detached from customers after the moment of purchase and done …
Abusive Customer
Breaking the Silence Around Customers’ Aggressive Behavior
Häftad, 2023
544 kr
Lägg i varukorg
Breaking the silence around an all-too-common problem, this book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict. Today, more than half …
Abusive Customer
Breaking the Silence Around Customers’ Aggressive Behavior
Inbunden, 2023
2439 kr
Lägg i varukorg
Breaking the silence around an all-too-common problem, this book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict. Today, more than half …
