Jeffrey Peel – författare
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1 produkter
CRM
Redefining Customer Relationship Management
Av Jeffrey Peel
E-bok, 2002
873 kr
Lägg i varukorg
In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way …