Lance Bettencourt – författare
Visar alla böcker från författaren Lance Bettencourt. Handla med fri frakt och snabb leverans.
2 produkter
Service Innovation: How to Go from Customer Needs to Breakthrough Services
Inbunden, 2010
438 kr
Lägg i varukorg
Advance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK!" -- Dave Wascha, senior director, Bing Product Management, Microsoft Corporation "Lance Bettencourt deftly blends his academic and consulting experience to provide an example-rich, readable, …
Service Innovation: How to Go from Customer Needs to Breakthrough Services
E-bok, 2010
515 kr
Lägg i varukorg
Advance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK!" -- Dave Wascha, senior director, Bing Product Management, Microsoft Corporation "Lance Bettencourt deftly blends his academic and consulting experience to provide an example-rich, readable, …
