Malcolm Carlaw – författare
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1 produkter
Managing and Motivating Contact Center Employees
Av Kurt Friedmann, Vasudha K. Deming m. fl.
E-bok, 2003
429 kr
Lägg i varukorg
Managing and Motivating Contact Center Employees reveals how to boost morale, streamline business processes, and inspire outstanding performance from frontline sales and service staff. This creative and practical book gives instant help to anyone who knows the difficulties of managing in the …