Vasudha K. Deming – författare
Visar alla böcker från författaren Vasudha K. Deming. Handla med fri frakt och snabb leverans.
3 produkter
Managing and Motivating Contact Center Employees
Av Kurt Friedmann, Vasudha K. Deming m. fl.
E-bok, 2003
429 kr
Lägg i varukorg
Managing and Motivating Contact Center Employees reveals how to boost morale, streamline business processes, and inspire outstanding performance from frontline sales and service staff. This creative and practical book gives instant help to anyone who knows the difficulties of managing in the …
Big Book of Customer Service Training Games
Av Vasudha K. Deming, Peggy Carlaw
E-bok, 1998
399 kr
Lägg i varukorg
Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and …
Big Book of Leadership Games: Quick, Fun Activities to Improve Communication, Increase Productivity, and Bring Out the Best in Employees
Quick, Fun, Activities to Improve Communication, Increase Productivity, and Bring Out the Best In Yo
E-bok, 2004
423 kr
Lägg i varukorg
Dozens of engaging ways to forge good working relationships between managers and their staffs This book offers managers 50 fun, illuminating experiential activities for building a positive, open, and productive relationship with the people they manage. Unlike ropes courses and other off-site …
