Mario Kossmann – författare
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7 produkter
Delivering Excellent Service Quality in Aviation
A Practical Guide for Internal and External Service Providers
Inbunden, 2006
2824 kr
Lägg i varukorg
A practical and realistic guide for both external and internal service providers in an aviation context to implementing an effective way to control the service quality as perceived by their customers, Delivering Excellent Service Quality in Aviation is essential for those service providers that are …
Delivering Excellent Service Quality in Aviation
A Practical Guide for Internal and External Service Providers
Häftad, 2016
1011 kr
Lägg i varukorg
A practical and realistic guide for both external and internal service providers in an aviation context to implementing an effective way to control the service quality as perceived by their customers, Delivering Excellent Service Quality in Aviation is essential for those service providers that are …
Requirements Management
How to Ensure You Achieve What You Need from Your Projects
E-bok, 2016
1052 kr
Lägg i varukorg
Poor requirements management is one of the top five contributors to poor project performance. In extreme, safety critical or emergency-relief situations, failure to satisfy the real needs of the project stakeholders may well lead directly to loss of life or human suffering; other, more mundane, …
Requirements Management
How to Ensure You Achieve What You Need from Your Projects
E-bok, 2016
1030 kr
Lägg i varukorg
Poor requirements management is one of the top five contributors to poor project performance. In extreme, safety critical or emergency-relief situations, failure to satisfy the real needs of the project stakeholders may well lead directly to loss of life or human suffering; other, more mundane, …
Delivering Excellent Service Quality in Aviation
A Practical Guide for Internal and External Service Providers
E-bok, 2017
1195 kr
Lägg i varukorg
A practical and realistic guide for both external and internal service providers in an aviation context to implementing an effective way to control the service quality as perceived by their customers, Delivering Excellent Service Quality in Aviation is essential for those service providers that are …
Delivering Excellent Service Quality in Aviation
A Practical Guide for Internal and External Service Providers
E-bok, 2017
1195 kr
Lägg i varukorg
A practical and realistic guide for both external and internal service providers in an aviation context to implementing an effective way to control the service quality as perceived by their customers, Delivering Excellent Service Quality in Aviation is essential for those service providers that are …
Requirements Management
How to Ensure You Achieve What You Need from Your Projects
Inbunden, 2013
2585 kr
Lägg i varukorg
Poor requirements management is one of the top five contributors to poor project performance. In extreme, safety critical or emergency-relief situations, failure to satisfy the real needs of the project stakeholders may well lead directly to loss of life or human suffering; other, more mundane, …