N. Kinnie – författare
Visar alla böcker från författaren N. Kinnie. Handla med fri frakt och snabb leverans.
2 produkter
Call Centres and Human Resource Management
A Cross-National Perspective
E-bok, 2003
1596 kr
Lägg i varukorg
This book looks at human resource management in call centres from an international perspective and uses research from leading academics in the field. The characteristics and features of working in a call centre are examined, followed by the effects that this type of work has on employees and their …
Call Centres and Human Resource Management
A Cross-National Perspective
Inbunden, 2003
1129 kr
Lägg i varukorg
This book looks at human resource management in call centres from an international perspective and uses research from leading academics in the field. The characteristics and features of working in a call centre are examined, followed by the effects that this type of work has on employees and their …