Robert Spector – författare
Visar alla böcker från författaren Robert Spector. Handla med fri frakt och snabb leverans.
6 produkter
Amazon.com
Get Big Fast
E-bok, 2009
102 kr
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In Amazon.com Jeff Bezos built something the world had never seen. He created the most recognized brand name on the Internet, became for a time one of the richest men in the world, and was crowned "the king of cyber-commerce." Yet for all the media exposure, the inside story of Amazon.com has never …
Anytime, Anywhere
How The Best Bricks- And-clicks Businesses Deliver Seamless Service To Their Customers
Häftad, 2002
218 kr
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In Anytime, Anywhere, Robert Spector showcases the pioneering efforts of a dozen companies who are now increasing market share by combining the best of both physical and virtual worlds. From Wells Fargo to Powell's Books to the San Francisco Giants, companies in every industry are discovering that …
Nordstrom Way to Customer Experience Excellence
Creating a Values-Driven Service Culture
Av Robert Spector, breAnne O. Reeves
Häftad, 2017
197 kr
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"Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with …
Nordstrom Way to Customer Experience Excellence
Creating a Values-Driven Service Culture
Av breAnne O. Reeves, Robert Spector
E-bok, 2017
240 kr
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"Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom''s extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with …
Nordstrom Way to Customer Experience Excellence
Creating a Values-Driven Service Culture
Av breAnne O. Reeves, Robert Spector
E-bok, 2017
240 kr
Lägg i varukorg
"Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom''s extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with …
Century Old Startup
The Nordstrom Way of Embracing Change, Challenges, and a Culture of Customer Service
Häftad, 2024
195 kr
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