Sandra Shrum – författare
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1 produkter
CMMI for Services
Guidelines for Superior Service
Av Eileen Forrester, Brandon Buteau m. fl.
2011
764 kr
Lägg i varukorg
CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a …
