Sandra Van Winkle – författare
Visar alla böcker från författaren Sandra Van Winkle. Handla med fri frakt och snabb leverans.
2 produkter
Crash Course in Dealing with Difficult Library Customers
Av Shelley Elizabeth Mosley, Dennis C. Tucker m. fl.
Häftad, 2013
573 kr
Lägg i varukorg
Libraries are public places—open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations.Every library experiences difficult patrons. Thorough preparation is the best defense: it's …
Crash Course in Dealing with Difficult Library Customers
Av Shelley Elizabeth Mosley, Dennis C. Tucker m. fl.
E-bok, 2013
626 kr
Lägg i varukorg
Libraries are public places—open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations. Every library experiences difficult patrons. Thorough preparation is the best defense: it's …