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3 produkter
Empathic Service Design
Challenges in design, analysis and services
Av Melanie Sarantou, Satu Miettinen m. fl.
Inbunden, 2025
1236 kr
Lägg i varukorg
Through case studies from across the globe, this book helps designers understand how forward-looking service prototyping, analysis and tools can promote and create empathic, emotion-oriented and relevant services.Despite services being at the core of organisations, to create service flows, …
Empathic Service Design
Challenges in Design, Analysis and Services
Av Melanie Sarantou, Satu Miettinen m. fl.
E-bok, 2025
1364 kr
Lägg i varukorg
Through case studies from across the globe, this book helps designers understand how forward-looking service prototyping , analysis and tools can promote and create empathic, emotion-oriented and relevant services. Despite services being at the core of organisations, to create service flows, …
Empathic Service Design
Challenges in Design, Analysis and Services
Av Melanie Sarantou, Satu Miettinen m. fl.
E-bok, 2025
1364 kr
Lägg i varukorg
Through case studies from across the globe, this book helps designers understand how forward-looking service prototyping , analysis and tools can promote and create empathic, emotion-oriented and relevant services. Despite services being at the core of organisations, to create service flows, …