Total Business 1

Mara Pedretti lives in Italy and has been an English language teacher since 1995. She is a freelance teacher training in creative teaching and effective communication. She teaches EFL at university level and Business English in companies. She is also an ELT consultant for an Italian publisher. Rolf Cook is a native of the UK, but has lived in Italy since the early 90s. He has 20 years' experience in teaching English as a foreign language and runs training sessions on teaching techniques. Rolf is also a translator, and teaches translation at university level. Helen Stephenson first taught business English in the 1980s. She has written in-house training courses and a course for upper-secondary students. She teaches at the Universitat Oberta de Catalunya.

1.1 World of work 2.1 Work in progress 3.1 Company biography 4.1 International business 5.1 Career choices 6.1 Business travel 7.1 Products and services 8.1 Manufacturing processes 9.1 The future 10.1 Career development 11.1 Health and safety 12.1 The job market

• 1.1 World of work2.1 Work in progress3.1 Company biography4.1 International business5.1 Career choices6.1 Business travel7.1 Products and services8.1 Manufacturing processes9.1 The future10.1 Career development11.1 Health and safety12.1 The job market