Introduction1 What Is Organizational Behavior? 3 The Individual2 Foundations of Individual Behavior: Personality and Values 373 Attitudes and Job Satisfaction 694 Perception and Individual Decision Making 895 Motivation: Concepts and Applications 1136 Emotions and Moods 151 The Group7 Foundations of Group Behavior 1778 Understanding Work Teams 2059 Communication 22910 Leadership 25711 Power and Politics 28912 Conflict and Negotiation 315 The Organization System13 Foundations of Organizational Structure 34114 Organizational Culture 36515 Human Resource Policies and Practices in the Arab World 389 Organization Dynamics16 Organizational Change and Stress Management 41917 Organizational Behavior in the Family Business 447 Specifics in OB18 Intercultural Management: The Significance to OrganizationalBehavior 47119 Female Entrepreneurs in the Arab World 491 Appendix A Research in Organizational Behavior 509Comprehensive Cases 516 Credits 527Endnotes 528Glossary 570Index 582