Jossey-Bass – serie
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7 produkter
How to Talk to Customers
Create a Great Impression Every Time with MAGIC
Av Diane Berenbaum, Tom Larkin
Inbunden, 2007
207 kr
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Filled with case studies and anecdotes, How to Talk to Customers demystifies the most critical aspect of customer service: conversations employees have every day with customers. In this must-have resource, Diane Berenbaum and Tom Larkin outline a proven system based on their MAGIC customer service …
The Underground Church: Reclaiming the Subversive Way of Jesus
Av Robin Meyers
Inbunden, 2012
337 kr
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Student EQ Edge
Emotional Intelligence and Your Academic and Personal Success: Student Workbook
Av Korrel Kanoy, Howard E. Book m. fl.
Häftad, 2013
172 kr
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THE STUDENT EQEDGE STUDENT WORKBOOKThe Student Workbook is a companion to the book The Student EQ Edge: Emotional Intelligence and Your Academic and Personal Success . The Workbook offers you a hands-on resource for gaining a clearer understanding of emotional intelligence and is filled with …
Your Creative Brain: Seven Steps to Maximize Imagination, Productivity, and Innovation in Your Life
Häftad, 2012
261 kr
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