Routledge Studies in Organization and Systems – serie

Whilst Information Systems has the potential to widen our view of the world, it often has the opposite effect by limiting our ability to interact, facilitating managerial and state surveillance or instituting strict hierarchies and personal control. In this book, Bernd Stahl offers an alternative and critical perspective on the subject, arguing that the ongoing problems in this area could be caused by the misconceptualization of the nature and role of IS. Stahl discusses the question of how IS can be used to actually overcome oppression and promote emancipation, breaking the book into four sections. The first section covers the theory of critical research in IS, giving a central place for the subject of ethics. The second section discusses the philosophical underpinnings of this critical research. The third and largest section gives examples of the application of critical work in IS. The final section then reflects on the approach and suggests ways for further development.

Whilst Information Systems has the potential to widen our view of the world, it often has the opposite effect by limiting our ability to interact, facilitating managerial and state surveillance or instituting strict hierarchies and personal control. In this book, Bernd Stahl offers an alternative and critical perspective on the subject, arguing that the ongoing problems in this area could be caused by the misconceptualization of the nature and role of IS. Stahl discusses the question of how IS can be used to actually overcome oppression and promote emancipation, breaking the book into four sections. The first section covers the theory of critical research in IS, giving a central place for the subject of ethics. The second section discusses the philosophical underpinnings of this critical research. The third and largest section gives examples of the application of critical work in IS. The final section then reflects on the approach and suggests ways for further development.

Information services are economic and organizational activities for informing people. Because informing is changing rapidly under the influence of internet-technologies, this book presents in Chapter 1 fundamental notions of information and knowledge, based on philosopher C.W. Churchman’s inquiring systems. This results in the identification of three product-oriented design theory aspects: content, use value and revenue. Chapter 2 describes how one can cope with these aspects by presenting process-oriented design theory. Both design theory insights are applied in chapters on information services challenges, their business concepts and processes, their architectures and exploitation. The final chapter discusses three case studies that integrate the insights from previous chapters, and it discusses some ideas for future research.This book gives students a coherent start to the topic of information services from a design science perspective, with a balance between technical and managerial aspects. Therefore, this book is useful for modern curricula of management, communication science and information systems. Because of its design science approach, it also explains design science principles. The book also serves professionals and academics in search of a foundational understanding of informing as a science and management practice.