"This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first."Lim Swee SayFormer Minister for Manpower&Former Secretary General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive.Volume A on Employment Management explains the differences between contract of service and contract for service and the various types of employment and engagement of services, including permanent employment, term contract, re-employment, part-time employment and casual work. Key employment terms including probation, notice period and non-compete agreements are discussed. A clear execution guide is given on recruitment and selection, as well as managing the different forms of employment exit, including resignation, contract expiry, contractual termination, dismissal due to misconduct, vacation of office, frustration of contract, retirement, retrenchment and medical boarding out. Staff transfer and secondment, as well as legal transfer of employment are also covered. Readers will find the 11 chapters easily comprehensible and packed with invaluable insights to guide them to make good decisions on manpower resourcing and managing employment.

"This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first."Lim Swee SayFormer Minister for Manpower&Former Secretary General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive.Volume B on Work and Remuneration deals with regulatory provisions and practices on working hours and payments for overtime and work on rest days and public holidays. The primary takeaway is a comprehensive cover of salary design using the principles of pay positioning and pay mix. Salary instruments including salary ranges, increments, allowances, fixed and variable bonuses, sales commission and gainsharing incentive plans are explained. Readers are guided through salary interventions such as salary adjustments, deductions and cuts, as well as salary survey and benchmarking, and salary administration and governance. The last chapter discusses how to manage and raise the wages of lower-wage workers, a very pertinent topic in Singapore. This volume will equip readers with salary concepts, insights and practical pointers to design and manage a salary blend that will support an organisation's talent strategy.

"This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first."Lim Swee SayFormer Minister for Manpower&Former Secretary General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive. Volume C on Employee Benefits brings readers through a wide array of employee and leave benefits, both mandatory and discretionary including medical, dental, transport, insurance, overseas posting incentives, long service awards, flexible benefits and more. Employee benefits do much to convey an organisation's total employee value proposition. The design of benefits requires astute judgment; in showing empathy for employees' needs, it must also be deliberate and purposeful to steer employee behaviours and incisive to exact a return for the organisation. Installing a new benefit is easy; unwinding one is less straightforward. Are benefits being appreciated? What are the potential abuses? Are there better and more cost-effective solutions? Are flexible benefits or the clean wage system the way to go? These will be discussed to help readers gain insights into the realm of employee benefits.

"This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first."Lim Swee SayFormer Minister for Manpower&Former Secretary General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive.Volume D on Performance and Development covers different aspects of performance management: performance planning and goals setting, performance feedback and coaching, performance appraisal and moderation and dealing with weak performers. Challenges faced by organisations in making performance management decisions are candidly put on the spotlight. Realistic options and solutions are suggested. Ultimately, organisations must select and adapt features and processes that serve their strategic purpose in driving performance and measuring and differentiating the performance of their employees. Volume D also explains various categories of competencies and how the competency framework can be harnessed to improve recruitment selection, people development and career management. Employee training and employee development are discussed. Job grading structure, career roadmap, promotion, talent management and succession planning are the other essential and coherent pieces of people development that are covered in depth.

"This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first."Lim Swee SayFormer Minister for Manpower&Former Secretary General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive.Volume E on Employee Conduct and Relations brings readers through the important and sensitive subjects of employee communication and engagement, employee grievances, workplace discrimination and workplace harassment. General code of conduct and disciplinary management framework for misconduct, embodying the principles of natural justice and rule of impartiality are covered comprehensively. As organisations are made up of people who have motives, habits and weaknesses, people risks must be accorded importance and managed proactively. The last eight chapters focus on industrial relations: trade unions, union membership, union representation, union recognition, collective bargaining and industrial disputes and employment claims management, packed with lucid case examples and industry practices drawn from the authors' hands-on experiences.

"This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first."Lim Swee SayFormer Minister for Manpower&Former Secretary General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive.

"This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first."Lim Swee SayFormer Minister for Manpower&Former Secretary General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive.Volume A on Employment Management explains the differences between contract of service and contract for service and the various types of employment and engagement of services, including permanent employment, term contract, re-employment, part-time employment and casual work. Key employment terms including probation, notice period and non-compete agreements are discussed. A clear execution guide is given on recruitment and selection, as well as managing the different forms of employment exit, including resignation, contract expiry, contractual termination, dismissal due to misconduct, vacation of office, frustration of contract, retirement, retrenchment and medical boarding out. Staff transfer and secondment, as well as legal transfer of employment are also covered. Readers will find the 11 chapters easily comprehensible and packed with invaluable insights to guide them to make good decisions on manpower resourcing and managing employment.

"This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first."Lim Swee SayFormer Minister for Manpower&Former Secretary General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive.Volume B on Work and Remuneration deals with regulatory provisions and practices on working hours and payments for overtime and work on rest days and public holidays. The primary takeaway is a comprehensive cover of salary design using the principles of pay positioning and pay mix. Salary instruments including salary ranges, increments, allowances, fixed and variable bonuses, sales commission and gainsharing incentive plans are explained. Readers are guided through salary interventions such as salary adjustments, deductions and cuts, as well as salary survey and benchmarking, and salary administration and governance. The last chapter discusses how to manage and raise the wages of lower-wage workers, a very pertinent topic in Singapore. This volume will equip readers with salary concepts, insights and practical pointers to design and manage a salary blend that will support an organisation's talent strategy.

"This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first."Lim Swee SayFormer Minister for Manpower&Former Secretary General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive. Volume C on Employee Benefits brings readers through a wide array of employee and leave benefits, both mandatory and discretionary including medical, dental, transport, insurance, overseas posting incentives, long service awards, flexible benefits and more. Employee benefits do much to convey an organisation's total employee value proposition. The design of benefits requires astute judgment; in showing empathy for employees' needs, it must also be deliberate and purposeful to steer employee behaviours and incisive to exact a return for the organisation. Installing a new benefit is easy; unwinding one is less straightforward. Are benefits being appreciated? What are the potential abuses? Are there better and more cost-effective solutions? Are flexible benefits or the clean wage system the way to go? These will be discussed to help readers gain insights into the realm of employee benefits.

"This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first."Lim Swee SayFormer Minister for Manpower&Former Secretary General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive.Volume D on Performance and Development covers different aspects of performance management: performance planning and goals setting, performance feedback and coaching, performance appraisal and moderation and dealing with weak performers. Challenges faced by organisations in making performance management decisions are candidly put on the spotlight. Realistic options and solutions are suggested. Ultimately, organisations must select and adapt features and processes that serve their strategic purpose in driving performance and measuring and differentiating the performance of their employees. Volume D also explains various categories of competencies and how the competency framework can be harnessed to improve recruitment selection, people development and career management. Employee training and employee development are discussed. Job grading structure, career roadmap, promotion, talent management and succession planning are the other essential and coherent pieces of people development that are covered in depth.

"This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first."Lim Swee SayFormer Minister for Manpower&Former Secretary General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive.Volume E on Employee Conduct and Relations brings readers through the important and sensitive subjects of employee communication and engagement, employee grievances, workplace discrimination and workplace harassment. General code of conduct and disciplinary management framework for misconduct, embodying the principles of natural justice and rule of impartiality are covered comprehensively. As organisations are made up of people who have motives, habits and weaknesses, people risks must be accorded importance and managed proactively. The last eight chapters focus on industrial relations: trade unions, union membership, union representation, union recognition, collective bargaining and industrial disputes and employment claims management, packed with lucid case examples and industry practices drawn from the authors' hands-on experiences.

"This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first."Lim Swee SayFormer Minister for Manpower&Former Secretary General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive.