BCS, The Chartered Institute for IT – serie
Visar alla böcker i serien BCS, The Chartered Institute for IT. Handla med fri frakt och snabb leverans.
3 produkter
Service Design
A practical guide to creating customer centric services
Av Debra Paul, Jonathan Hunsley
Häftad, 2026
521 kr
Lägg i varukorg
Delivering great service is no longer optional, it’s essential. This practical guide unlocks the power of service design and equips service designers with proven frameworks and techniques that enable the co-creation of customer-centric services. This book features an extensive, illustrative case …
Data Protection and Compliance
Third Edition
Av Stewart Room
Häftad, 2027
662 kr
Kommande
Large-scale data loss and data privacy compliance breaches continue to make headline news, highlighting the need for stringent data protection policies, especially when personal or commercially sensitive information is at stake. Understanding how to safeguard sensitive information has never been …
Product Discovery Thinking
Human skills to launch valuable ideas in the age of AI
Av Paddy Dhanda
Häftad, 2026
438 kr
Lägg i varukorg
Artificial intelligence is enabling agile product teams to ship features faster than ever. But without pausing to understand customer needs and to validate ideas, we risk flooding the world with product slop, bland products nobody asked for.Product Discovery Thinking is the definitive guide for …
