BCS, The Chartered Institute for IT – serie
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3 produkter
3 produkter
Häftad, Engelska, 2026
643 kr
Kommande
Large-scale data loss and data privacy compliance breaches continue to make headline news, highlighting the need for stringent data protection policies, especially when personal or commercially sensitive information is at stake. Understanding how to safeguard sensitive information has never been more important.The third edition of Data Protection and Compliance is your essential guide to navigating this complex terrain. This book embeds learning using a practical, streamlined approach, moving beyond just an emphasis on regulatory frameworks and legalistic compliance, focusing instead on operationalizing a truly risk-based approach to data protection and compliance.The emergence of new technologies and a rapidly evolving regulatory landscape, which are key in safeguarding sensitive information, are discussed, with new content providing practical insights into data protection strategy and risk mitigation.
- Nyhet
Häftad, Engelska, 2026
506 kr
Skickas
Delivering great service is no longer optional, it’s essential. This practical guide unlocks the power of service design and equips service designers with proven frameworks and techniques that enable the co-creation of customer-centric services. This book features an extensive, illustrative case study to support service design practice.Service Design is THE guide for service designers, business leaders and digital change professionals wanting to find out more about this evolving and dynamic discipline. It bridges the gap between theory and practice, enabling the innovative design of customer-centric services that meet customer needs, from the first interaction to the final outcome.
Häftad, Engelska, 2026
435 kr
Kommande
Agile product teams are delivering products faster than ever, but many professionals such as Product Owners and Business Analysts, struggle to keep up. Outdated analysis methods make it difficult to validate ideas quickly, prioritise solutions that meet real customer needs, and keep pace with modern Agile delivery. The result? Teams risk building products that nobody wants.Product Discovery Thinking is your definitive guide to mastering modern product discovery. Packed with actionable insights, proven techniques, and real-world examples, this book empowers you to eliminate wasteful effort, navigate uncertainty with confidence, and align discovery processes with the speed of delivery. Learn how to foster effective stakeholder collaboration, make data-informed decisions, and deliver solutions that truly create customer and business value.Whether you're transitioning from traditional roles, refining your discovery skills, or preparing for the future of product development in an AI-driven world, this book will transform the way you approach product analysis—and help you deliver meaningful outcomes that matter. If you're ready to think like a product leader and build products customers love, The Product Discovery Thinking is for you.