James L. Gibson, University of Kentucky John M. Ivancevich, University of Houston James H. Donnelly, Jr., University of Kentucky Robert Konopaske, Florida Atlantic University

• PART ONE Introduction 1 Managing Effective Organizations 2 Organizational Culture 3 Managing Globally PART TWO Behavior within Organizations: The Individual 4 Individual Behavior and Differences 5 Motivation: Background and Theories 6 Motivation: Organizational Applications 7 Managing Workplace Stress PART THREE Behavior within Organizations: Groups and Interpersonal In'uence 8 Group and Team Behavior 9 Con'ict and Negotiation 10 Power and Politics 11 Leadership: Fundamentals 12 Leadership: Emerging Perspectives PART FOUR The Structure and Design of Organizations 13 Work Design 14 Organization Structure PART FIVE The Processes of Organizations 15 Managing Communication 16 Decision Making 17 Managing Organizational Change and Learning APPENDIX A Procedures and Techniques for Studying Organizations: Behavior, Structure, Processes

James L. Gibson, University of Kentucky John M. Ivancevich, University of Houston James H. Donnelly, Jr., University of Kentucky Robert Konopaske, Florida Atlantic University

• PART ONE Introduction 1 Managing Effective Organizations 2 Organizational Culture 3 Managing Globally PART TWO Behavior within Organizations: The Individual 4 Individual Behavior and Differences 5 Motivation: Background and Theories 6 Motivation: Organizational Applications 7 Managing Workplace Stress PART THREE Behavior within Organizations: Groups and Interpersonal In'uence 8 Group and Team Behavior 9 Con'ict and Negotiation 10 Power and Politics 11 Leadership: Fundamentals 12 Leadership: Emerging Perspectives PART FOUR The Structure and Design of Organizations 13 Work Design 14 Organization Structure PART FIVE The Processes of Organizations 15 Managing Communication 16 Decision Making 17 Managing Organizational Change and Learning APPENDIX A Procedures and Techniques for Studying Organizations: Behavior, Structure, Processes

James L. Gibson, University of Kentucky John M. Ivancevich, University of Houston James H. Donnelly, Jr., University of Kentucky Robert Konopaske, Florida Atlantic University

• PART ONE Introduction 1 Managing Effective Organizations 2 Organizational Culture 3 Managing Globally PART TWO Behavior within Organizations: The Individual 4 Individual Behavior and Differences 5 Motivation: Background and Theories 6 Motivation: Organizational Applications 7 Managing Workplace Stress PART THREE Behavior within Organizations: Groups and Interpersonal In'uence 8 Group and Team Behavior 9 Con'ict and Negotiation 10 Power and Politics 11 Leadership: Fundamentals 12 Leadership: Emerging Perspectives PART FOUR The Structure and Design of Organizations 13 Work Design 14 Organization Structure PART FIVE The Processes of Organizations 15 Managing Communication 16 Decision Making 17 Managing Organizational Change and Learning APPENDIX A Procedures and Techniques for Studying Organizations: Behavior, Structure, Processes