Key Element Guide ITIL Service Operation
AvAXELOS
E-bok
PDF, Engelska, 2012138 kr
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Beskrivning
ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
Key features:
Written by authors of the main core guidance titles
Provides a handy overview of the five core titles
Each Key Element Guide shares the same structure
Quality assured and endorsed by itSMF International.