On Time Technology Implementation

Bennet Lientz has taught and consulted on project management for the past 28 years to more than 5000 people. He developed the concept of the management critical path, acted as project manager of the Internet, and turned around 10 failing projects. This Second Edition is Lientz' seventh book; he has also written more than 25 articles in various areas of project management. Kathryn P. Rea is president and founder of The Consulting Edge, Inc., which was established in 1984. The firm specializes in E-Business, process improvement, project management, and financial consulting. Rea has managed more than 65 major technology-related projects internationally. She has advised on and carried out projects in government, engergy, banking and finance, distribution, trading, retailing, transportation, mining, manufacturing, and utilities. She is the author of eight books and more than 20 articles in various areas of information systems and analysis.

"The book is more in tune with the real situation that you find in IT with limited resources and time. The book also gives recognition to the fact that legacy systems will be around for a long time. Many other books assume that these can be replaced or ignored. We spend over half of our programmer time on legacy systems maintenance so that allocating the rest of their time is a major concern-which this book addresses. Another good idea is that in software package evaluation, you do not focus on software features, but instead on what capabilities the packages are lacking. We used this idea to select different accounting software than if we had used features. The book is easy to read and can be used by nontechnical people." --A reader on Amazon.com

• Set the Direction:Introduction.Develop the Business Process Plan and Strategy.Define the New Process, Benefits, and Requirements.Assess Outsourcing.Software Development:Define Requirements and Do Prototyping.Perform System Development and Integration.Conversion, Procedures, and Training.Perform Maintenance, Enhancement, and Production Support.Software Packages:Carry Out Evaluation and Selection.Conduct Negotiations and Define the Implementation Plan.Implement the Package.Knowledge Management:Identify Opportunities and Develop Your Strategy.Analyze Knowledge Management Technologies and Services.Implement Knowledge Management.Electronic Commerce and Implementing Issues.Implementing Electronic Commerce.Overcome Implementation Issues.Index.