Omar Santos is a cybersecurity thought leader with a passion for driving industry-wide initiatives to enhance the security of critical infrastructures. Omar is the lead of the DEF CON Red Team Village, chair of the Common Security Advisory Framework (CSAF) technical committee, and board member of the OASIS Open standards organization. Omar's collaborative efforts extend to numerous organizations, including the Forum of Incident Response and Security Teams (FIRST) and the Industry Consortium for Advancement of Security on the Internet (ICASI). Omar is a renowned expert in ethical hacking, vulnerability research, and incident response. He employs his deep understanding of these disciplines to help organizations stay ahead of emerging threats. His dedication to cybersecurity has made a significant impact on businesses, academic institutions, law enforcement agencies, and other entities striving to bolster their security measures. With over twenty books, video courses, white papers, and technical articles under his belt, Omar's expertise is widely recognized and respected. As a principal engineer at Cisco's Product Security Incident Response Team (PSIRT), Omar not only leads engineers and incident managers in investigating and resolving cybersecurity vulnerabilities, but also actively mentors the next generation of security professionals.  Samer Salam is a technology architect and software engineering leader in the computer networking industry with over 23 years of experience. In his role as a Distinguished Engineer at Cisco Systems, he focuses on identifying disruptive technologies based on market transitions, incubating and mainstreaming emerging technologies, in addition to defining the system and software architecture for networking products. His work spans the areas of Intent Based Networking, Artificial Intelligence, Machine Reasoning, Semantic Technologies and Immersive Visualization. Previously at Cisco, he held multiple technical leadership and software development positions working on IoT, Layer 2 VPN / EVPN, Carrier/Metro Ethernet services, OAM, network resiliency, system scalability, software quality, multi-service edge, broadband, MPLS and dial solutions. Samer was awarded the International Society of Service Innovation Professionals (ISSIP) 2022 Excellence in Service Innovation Award for the “Impact to Innovation” category. He holds over 95 US and international patents and is co-author of The Internet of Things From Hype to Reality: The Road to Digitization. He authored thirteen IETF RFCs, and multiple articles in academic and industry journals. He is also a speaker at CiscoLive, and blogs on networking technology. He holds an M.S. degree in Computer Engineering from the University of Southern California in Los Angeles and a B.E. degree in Computer and Communications Engineering, with Distinction, from the American University of Beirut, where he received the Faculty of Engineering and Architecture Dean’s Award for Creative Achievement.  Hazim Dahir, is a Distinguished Engineer at the Cisco Technology Enablement and Acceleration Office. He is working to define and influence next-generation digital transformation architectures across multiple technologies and verticals. Hazim started his Cisco tenure in 1996 as a software engineer and subsequently moved into the services organization focusing on large-scale and emerging technology network architectures. He is currently focusing on developing architectures utilizing security, collaboration, Edge computing, and AI technologies addressing future of work and hybrid cloud requirements for large enterprises. Through his passion for engineering and sustainability, Hazim is currently working on advanced software solutions for electric and autonomous vehicles with global automotive manufacturers. Hazim is a frequent presenter at multiple US and global conferences and standards bodies. He's the vice-chair for the IEEE Edge Computing workgroup. He has more than 20 issued and pending US and International patents, a number of R&D publications, and is the co-author of three technical books.

“As AI promises to revolutionize many aspects of work and society, there is a critical need for IT professionals to understand how AI can help them in practice. This book provides a highly accessible overview of how new and emerging AI capabilities can improve many key areas of IT. The authors were early industry pioneers in applying AI to improve networking, cybersecurity, and the design & operation of AI-based systems for large enterprises -- and their real-world AI experience is clearly shown throughout the book.”--John Apostolopoulos, Area Tech Lead Communication & Collaboration, Google, formerly VP/CTO Enterprise Networking Business, Cisco

• Preface  xix   Chapter 1. Introducing the Age of AI: Emergence, Growth, and Impact on Technology   1The End of Human Civilization   2Significant Milestones in AI Development (This Book Is Already Obsolete)    2The AI Black Box Problem and Explainable AI   5What's the Difference Between Large Language Models and Traditional Machine Learning?    6Hugging Face Hub: A Game-Changer in Collaborative Machine Learning   12AI's Expansion Across Industries: Networking, Cloud Computing, Security, Collaboration, and IoT   14AI's Impacts on the Job Market   15AI's Impacts on Security, Ethics, and Privacy   17Summary   30References   31 Chapter 2. Connected Intelligence: AI in Computer Networking   33The Role of AI in Computer Networking   34AI for Network Management   37AI for Network Optimization   45AI for Network Security   49AI for Traffic Classification and Prediction   52AI in Network Digital Twins   54Summary   55References   56  Chapter 3. Securing the Digital Frontier: AI's Role in Cybersecurity   59AI in Incident Response: Analyzing Potential Indicators to Determine the Type of Attack   59AI in Vulnerability Management and Vulnerability Prioritization   71AI in Security Governance, Policies, Processes, and Procedures   73Using AI to Create Secure Network Designs   74AI and Security Implications of IoT, OT, Embedded, and Specialized Systems   75AI and Physical Security   76AI in Security Assessments, Red Teaming, and Penetration Testing   77AI in Identity and Account Management   80Using AI for Fraud Detection and Prevention   86AI and Cryptography   87AI in Secure Application Development, Deployment, and Automation   90Summary   93References   94   Chapter 4. AI and Collaboration Building Bridges, Not Walls   95Collaboration Tools and the Future of Work   96AI for Collaboration   101The Contact Center: A Bridge to Customers   109AR/VR: A Closer Look   113Affective Computing   116Summary   116References   117   Chapter 5. AI in the Internet of Things (AIoT)    119Understanding the IoT Landscape   120AI for Data Analytics and Decision Making   122AI for IoT Resource Optimization   125AI for IoT in Supply Chain   127AI for IoT Security   130AI for IoT in Sustainability   133Summary   137References   137   Chapter 6. Revolutionizing Cloud Computing with AI   139Understanding the Cloud Computing Environment   139AI in Cloud Infrastructure Management   145AI for Cloud Security   147AI for Cloud Optimization   151AI and Machine Learning as a Service   153Challenges of AI and Machine Learning in the Cloud   158What Lies Ahead   158References   159  Chapter 7. Impact of AI in Other Emerging Technologies   161Executive Order on the Development and Use of Artificial Intelligence   162AI in Quantum Computing   163How AI Can Revolutionize Quantum Hardware Optimization   167Data Analysis and Interpretation   168AI in Blockchain Technologies   169AI in Autonomous Vehicles and Drones   175AI in Edge Computing   175Summary   183References   184   Index   185

Omar Santos is a cybersecurity thought leader with a passion for driving industry-wide initiatives to enhance the security of critical infrastructures. Omar is the lead of the DEF CON Red Team Village, chair of the Common Security Advisory Framework (CSAF) technical committee, and board member of the OASIS Open standards organization. Omar's collaborative efforts extend to numerous organizations, including the Forum of Incident Response and Security Teams (FIRST) and the Industry Consortium for Advancement of Security on the Internet (ICASI). Omar is a renowned expert in ethical hacking, vulnerability research, and incident response. He employs his deep understanding of these disciplines to help organizations stay ahead of emerging threats. His dedication to cybersecurity has made a significant impact on businesses, academic institutions, law enforcement agencies, and other entities striving to bolster their security measures. With over twenty books, video courses, white papers, and technical articles under his belt, Omar's expertise is widely recognized and respected. As a principal engineer at Cisco's Product Security Incident Response Team (PSIRT), Omar not only leads engineers and incident managers in investigating and resolving cybersecurity vulnerabilities, but also actively mentors the next generation of security professionals.  Samer Salam is a technology architect and software engineering leader in the computer networking industry with over 23 years of experience. In his role as a Distinguished Engineer at Cisco Systems, he focuses on identifying disruptive technologies based on market transitions, incubating and mainstreaming emerging technologies, in addition to defining the system and software architecture for networking products. His work spans the areas of Intent Based Networking, Artificial Intelligence, Machine Reasoning, Semantic Technologies and Immersive Visualization. Previously at Cisco, he held multiple technical leadership and software development positions working on IoT, Layer 2 VPN / EVPN, Carrier/Metro Ethernet services, OAM, network resiliency, system scalability, software quality, multi-service edge, broadband, MPLS and dial solutions. Samer was awarded the International Society of Service Innovation Professionals (ISSIP) 2022 Excellence in Service Innovation Award for the “Impact to Innovation” category. He holds over 95 US and international patents and is co-author of The Internet of Things From Hype to Reality: The Road to Digitization. He authored thirteen IETF RFCs, and multiple articles in academic and industry journals. He is also a speaker at CiscoLive, and blogs on networking technology. He holds an M.S. degree in Computer Engineering from the University of Southern California in Los Angeles and a B.E. degree in Computer and Communications Engineering, with Distinction, from the American University of Beirut, where he received the Faculty of Engineering and Architecture Dean’s Award for Creative Achievement.  Hazim Dahir, is a Distinguished Engineer at the Cisco Technology Enablement and Acceleration Office. He is working to define and influence next-generation digital transformation architectures across multiple technologies and verticals. Hazim started his Cisco tenure in 1996 as a software engineer and subsequently moved into the services organization focusing on large-scale and emerging technology network architectures. He is currently focusing on developing architectures utilizing security, collaboration, Edge computing, and AI technologies addressing future of work and hybrid cloud requirements for large enterprises. Through his passion for engineering and sustainability, Hazim is currently working on advanced software solutions for electric and autonomous vehicles with global automotive manufacturers. Hazim is a frequent presenter at multiple US and global conferences and standards bodies. He's the vice-chair for the IEEE Edge Computing workgroup. He has more than 20 issued and pending US and International patents, a number of R&D publications, and is the co-author of three technical books.

“As AI promises to revolutionize many aspects of work and society, there is a critical need for IT professionals to understand how AI can help them in practice. This book provides a highly accessible overview of how new and emerging AI capabilities can improve many key areas of IT. The authors were early industry pioneers in applying AI to improve networking, cybersecurity, and the design & operation of AI-based systems for large enterprises -- and their real-world AI experience is clearly shown throughout the book.”--John Apostolopoulos, Area Tech Lead Communication & Collaboration, Google, formerly VP/CTO Enterprise Networking Business, Cisco

• Preface  xix   Chapter 1. Introducing the Age of AI: Emergence, Growth, and Impact on Technology   1The End of Human Civilization   2Significant Milestones in AI Development (This Book Is Already Obsolete)    2The AI Black Box Problem and Explainable AI   5What's the Difference Between Large Language Models and Traditional Machine Learning?    6Hugging Face Hub: A Game-Changer in Collaborative Machine Learning   12AI's Expansion Across Industries: Networking, Cloud Computing, Security, Collaboration, and IoT   14AI's Impacts on the Job Market   15AI's Impacts on Security, Ethics, and Privacy   17Summary   30References   31 Chapter 2. Connected Intelligence: AI in Computer Networking   33The Role of AI in Computer Networking   34AI for Network Management   37AI for Network Optimization   45AI for Network Security   49AI for Traffic Classification and Prediction   52AI in Network Digital Twins   54Summary   55References   56  Chapter 3. Securing the Digital Frontier: AI's Role in Cybersecurity   59AI in Incident Response: Analyzing Potential Indicators to Determine the Type of Attack   59AI in Vulnerability Management and Vulnerability Prioritization   71AI in Security Governance, Policies, Processes, and Procedures   73Using AI to Create Secure Network Designs   74AI and Security Implications of IoT, OT, Embedded, and Specialized Systems   75AI and Physical Security   76AI in Security Assessments, Red Teaming, and Penetration Testing   77AI in Identity and Account Management   80Using AI for Fraud Detection and Prevention   86AI and Cryptography   87AI in Secure Application Development, Deployment, and Automation   90Summary   93References   94   Chapter 4. AI and Collaboration Building Bridges, Not Walls   95Collaboration Tools and the Future of Work   96AI for Collaboration   101The Contact Center: A Bridge to Customers   109AR/VR: A Closer Look   113Affective Computing   116Summary   116References   117   Chapter 5. AI in the Internet of Things (AIoT)    119Understanding the IoT Landscape   120AI for Data Analytics and Decision Making   122AI for IoT Resource Optimization   125AI for IoT in Supply Chain   127AI for IoT Security   130AI for IoT in Sustainability   133Summary   137References   137   Chapter 6. Revolutionizing Cloud Computing with AI   139Understanding the Cloud Computing Environment   139AI in Cloud Infrastructure Management   145AI for Cloud Security   147AI for Cloud Optimization   151AI and Machine Learning as a Service   153Challenges of AI and Machine Learning in the Cloud   158What Lies Ahead   158References   159  Chapter 7. Impact of AI in Other Emerging Technologies   161Executive Order on the Development and Use of Artificial Intelligence   162AI in Quantum Computing   163How AI Can Revolutionize Quantum Hardware Optimization   167Data Analysis and Interpretation   168AI in Blockchain Technologies   169AI in Autonomous Vehicles and Drones   175AI in Edge Computing   175Summary   183References   184   Index   185

Omar Santos is a cybersecurity thought leader with a passion for driving industry-wide initiatives to enhance the security of critical infrastructures. Omar is the lead of the DEF CON Red Team Village, chair of the Common Security Advisory Framework (CSAF) technical committee, and board member of the OASIS Open standards organization. Omar's collaborative efforts extend to numerous organizations, including the Forum of Incident Response and Security Teams (FIRST) and the Industry Consortium for Advancement of Security on the Internet (ICASI). Omar is a renowned expert in ethical hacking, vulnerability research, and incident response. He employs his deep understanding of these disciplines to help organizations stay ahead of emerging threats. His dedication to cybersecurity has made a significant impact on businesses, academic institutions, law enforcement agencies, and other entities striving to bolster their security measures. With over twenty books, video courses, white papers, and technical articles under his belt, Omar's expertise is widely recognized and respected. As a principal engineer at Cisco's Product Security Incident Response Team (PSIRT), Omar not only leads engineers and incident managers in investigating and resolving cybersecurity vulnerabilities, but also actively mentors the next generation of security professionals.  Samer Salam is a technology architect and software engineering leader in the computer networking industry with over 23 years of experience. In his role as a Distinguished Engineer at Cisco Systems, he focuses on identifying disruptive technologies based on market transitions, incubating and mainstreaming emerging technologies, in addition to defining the system and software architecture for networking products. His work spans the areas of Intent Based Networking, Artificial Intelligence, Machine Reasoning, Semantic Technologies and Immersive Visualization. Previously at Cisco, he held multiple technical leadership and software development positions working on IoT, Layer 2 VPN / EVPN, Carrier/Metro Ethernet services, OAM, network resiliency, system scalability, software quality, multi-service edge, broadband, MPLS and dial solutions. Samer was awarded the International Society of Service Innovation Professionals (ISSIP) 2022 Excellence in Service Innovation Award for the “Impact to Innovation” category. He holds over 95 US and international patents and is co-author of The Internet of Things From Hype to Reality: The Road to Digitization. He authored thirteen IETF RFCs, and multiple articles in academic and industry journals. He is also a speaker at CiscoLive, and blogs on networking technology. He holds an M.S. degree in Computer Engineering from the University of Southern California in Los Angeles and a B.E. degree in Computer and Communications Engineering, with Distinction, from the American University of Beirut, where he received the Faculty of Engineering and Architecture Dean’s Award for Creative Achievement.  Hazim Dahir, is a Distinguished Engineer at the Cisco Technology Enablement and Acceleration Office. He is working to define and influence next-generation digital transformation architectures across multiple technologies and verticals. Hazim started his Cisco tenure in 1996 as a software engineer and subsequently moved into the services organization focusing on large-scale and emerging technology network architectures. He is currently focusing on developing architectures utilizing security, collaboration, Edge computing, and AI technologies addressing future of work and hybrid cloud requirements for large enterprises. Through his passion for engineering and sustainability, Hazim is currently working on advanced software solutions for electric and autonomous vehicles with global automotive manufacturers. Hazim is a frequent presenter at multiple US and global conferences and standards bodies. He's the vice-chair for the IEEE Edge Computing workgroup. He has more than 20 issued and pending US and International patents, a number of R&D publications, and is the co-author of three technical books.

“As AI promises to revolutionize many aspects of work and society, there is a critical need for IT professionals to understand how AI can help them in practice. This book provides a highly accessible overview of how new and emerging AI capabilities can improve many key areas of IT. The authors were early industry pioneers in applying AI to improve networking, cybersecurity, and the design & operation of AI-based systems for large enterprises -- and their real-world AI experience is clearly shown throughout the book.”--John Apostolopoulos, Area Tech Lead Communication & Collaboration, Google, formerly VP/CTO Enterprise Networking Business, Cisco

• Preface  xix   Chapter 1. Introducing the Age of AI: Emergence, Growth, and Impact on Technology   1The End of Human Civilization   2Significant Milestones in AI Development (This Book Is Already Obsolete)    2The AI Black Box Problem and Explainable AI   5What's the Difference Between Large Language Models and Traditional Machine Learning?    6Hugging Face Hub: A Game-Changer in Collaborative Machine Learning   12AI's Expansion Across Industries: Networking, Cloud Computing, Security, Collaboration, and IoT   14AI's Impacts on the Job Market   15AI's Impacts on Security, Ethics, and Privacy   17Summary   30References   31 Chapter 2. Connected Intelligence: AI in Computer Networking   33The Role of AI in Computer Networking   34AI for Network Management   37AI for Network Optimization   45AI for Network Security   49AI for Traffic Classification and Prediction   52AI in Network Digital Twins   54Summary   55References   56  Chapter 3. Securing the Digital Frontier: AI's Role in Cybersecurity   59AI in Incident Response: Analyzing Potential Indicators to Determine the Type of Attack   59AI in Vulnerability Management and Vulnerability Prioritization   71AI in Security Governance, Policies, Processes, and Procedures   73Using AI to Create Secure Network Designs   74AI and Security Implications of IoT, OT, Embedded, and Specialized Systems   75AI and Physical Security   76AI in Security Assessments, Red Teaming, and Penetration Testing   77AI in Identity and Account Management   80Using AI for Fraud Detection and Prevention   86AI and Cryptography   87AI in Secure Application Development, Deployment, and Automation   90Summary   93References   94   Chapter 4. AI and Collaboration Building Bridges, Not Walls   95Collaboration Tools and the Future of Work   96AI for Collaboration   101The Contact Center: A Bridge to Customers   109AR/VR: A Closer Look   113Affective Computing   116Summary   116References   117   Chapter 5. AI in the Internet of Things (AIoT)    119Understanding the IoT Landscape   120AI for Data Analytics and Decision Making   122AI for IoT Resource Optimization   125AI for IoT in Supply Chain   127AI for IoT Security   130AI for IoT in Sustainability   133Summary   137References   137   Chapter 6. Revolutionizing Cloud Computing with AI   139Understanding the Cloud Computing Environment   139AI in Cloud Infrastructure Management   145AI for Cloud Security   147AI for Cloud Optimization   151AI and Machine Learning as a Service   153Challenges of AI and Machine Learning in the Cloud   158What Lies Ahead   158References   159  Chapter 7. Impact of AI in Other Emerging Technologies   161Executive Order on the Development and Use of Artificial Intelligence   162AI in Quantum Computing   163How AI Can Revolutionize Quantum Hardware Optimization   167Data Analysis and Interpretation   168AI in Blockchain Technologies   169AI in Autonomous Vehicles and Drones   175AI in Edge Computing   175Summary   183References   184   Index   185