The Hospital and Clinic Improvement Handbook

Using Lean and the Theory of Constraints for Better Healthcare Delivery

Häftad, Engelska, 2018

984 kr

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Beskrivning

The essential healthcare guide to doing more with existing resourcesThe healthcare industry faces foundational challenges to how it sustains itself. As the gap between cost and revenue continues to widen, and as cost-effectiveness remains an elusive imperative, the question persists: how can healthcare organizations do more with the same resources?The Hospital and Clinic Improvement Handbook is a practical guide to how operations management -- in particular Lean and the Theory of Constraints (TOC) -- can rapidly advance value and performance in any healthcare organization. Utilizing a systems approach that will be relevant for healthcare managers and executives, it unpacks and demystifies concepts such as performance measures, operations, quality, cost accounting, pricing, and value enhancement, all as they relate to eliminating waste and non-value-adding activities. Enriched with dozens of examples and building on the authors' experience teaching and refining these concepts for healthcare, this text is an essential guide for executives and managers across the industry.

Produktinformation

Utgivningsdatum:2018-05-17
Mått:236 x 155 x 20 mm
Vikt:408 g
Format:Häftad
Språk:Engelska
Antal sidor:296
Förlag:OUP USA
ISBN:9780190843458

Utforska kategorier

Hälso- och sjukvård inom Medicin
Samhällsmedicin och preventiv medicin inom Medicin
Klinisk medicin och internmedicin inom Medicin

Mer om författaren

Boaz Ronen, PhD, is Professor Emeritus of Healthcare Management and Value Creation at the Coller of School Management, Tel Aviv University.Joseph S. Pliskin, PhD, is Professor Emeritus of Healthcare Management and Industrial Engineering and Management, Ben-Gurion University of the Negev, and Adjunct Professor of Health Policy and Management, Harvard T.H. Chan School of Public Health.Shimeon Pass, MBA, MSc, is a management consultant whose work applies the philosophy and tools of the focused-management methodology, Lean, and TOC to the healthcare, technology, service, retail, and non-profit sectors.

Recensioner i media

The handbook does a fantastic job of setting the stage for the need for improvement in healthcare, and then laying out the possible plan to achieve it...This is a solid book for several improvement topics as applied in a healthcare setting.

Innehållsförteckning

ForewordDonald M. Berwick, M.D. Preface 1. The Modern Healthcare Environment 2. Principles of Management in the Dynamic Healthcare Environment 3. The Pareto Rule, the Focusing Table, and the Focusing Matrix 4. The Seven Focusing Steps of the Theory of Constraints (TOC) 5. Constraint Management in a Bottleneck Environment 6. Constraint Management under a Market Constraint 7. Focused Current Reality Tree (fCRT) 8. Resolving Managerial Conflicts 9. The "Efficiencies Syndrome" 10. The "Evils" of Long Response Times 11. Reducing Response Times 12. The Complete Kit Concept 13. Performance Measures 14. The Effects of Variability and Uncertainty 15. The Evils of Traditional Cost-Accounting 16. Global Decision Making (GDM) 17. Quality Management and Process Control 18. Creating Value for Healthcare Organizations 19. Implementation and the Process of Ongoing Improvement (POOGI) 20. Success Stories