Professor Karen Baehler's teaching and research focuses on the craft of policy analysis and the intersection between public policy and public administration, with applications to the social and environmental policy sectors. She currently leads a research team examining equity issues associated with replacement of lead water pipes. Prof. Baehler is co-author of Adding Value to Policy Analysis and Advice (University of New South Wales Press, 2010), which presents an innovative, systems-based approach to policy analysis. Her other publications include three books, 15 refereed journal articles, and seven book chapters. Recent work has been published in Social Service Review, Perspectives on Public Management and Governance, Environmental Policy and Governance, Ecology and Society, and Journal of Comparative Policy Analysis.Professor Baehler has over 20 years' experience teaching courses in policy analysis and the policy process at the doctoral, masters, executive-training, and undergraduate levels in the U.S., Australia, and New Zealand. Prior to joining American University, she served on the faculties of the School of Government, Victoria University of Wellington, Wellington, New Zealand, and the Australia and New Zealand School of Government (ANZSOG), Melbourne, Australia. Her professional experience includes ten years in Washington, D.C. think tanks. Prof. Baehler holds a Ph.D. in Policy Sciences from the University of Maryland (1999).

• Senior Editor: Karen J. Baehler, American University, USASenior Advisor: Jeffrey Straussman, University at Albany, USASeries Editors: Douglas Besharov, University of Maryland, USA, and Neil Gilbert, University of California Berkeley, USA Co-Editors:Camila Arza, Interdisciplinary Centre for the Study of Public Policy (CIEPP) and National Scientific and Technical Research Council, ArgentinaMerike Blofield, GIGA Institute for Latin American Studies and University of Hamberg, GermanyJonathan Boston, Victoria University of Wellington, New ZealandEwan Ferlie, King's College London, United KingdomFernando Filgueira, School of Social Sciences, University of the Republic, UruguayAndrea Hetling, Rutgers University, USAYijia Jing, Fudan University, ChinaRachel Laforest, Queen's University, CanadaT.J. Lah, Yonsei University, Republic of Korea Edoardo Ongaro, Open University, United KingdomViviene Taylor, University of Cape Town and National Planning Commission, South Africa Introduction Chapter 1. Introduction to the Handbook (Karen Baehler, senior editor) Section IAFRICA Chapter 2. Section Overview. Colonial and Post-Colonial Influences in Africa's Social Policy Trajectory (Viviene Taylor, section editor) Historical Evolution and Social Trends Chapter 3. The Policy Challenges of Africa's Changing Demography and Social Structures (Chance Chagunda, University of Cape Town) Chapter 4. Diversity and Transformative Policy Within South African Higher Learning Institutions (Alvina M. Kubeka, University of Cape Town) Institutions, Organizations, and Operations Chapter 5. Governmental and Non-Governmental Responses to Vulnerable Children in Mozambique and Guinea-Bissau (Tomoko Shibuya, United Nations International Children's Emergency Fund - UNICEF) Chapter 6. Youth Participation in Social Policy and Governance in Africa (Tessa Dooms, South African National Planning Commission, and Pearl Pillay, Youth Lab) Chapter 7. Administering Social Protection in Post-Conflict Uganda (Julius Okello and Viviene Taylor, University of Cape Town) Finance Chapter 8. Financing and Reframing Universal Social Protection in Africa (Brenton van Vrede, Chief Director, Government of South Africa - writing in his personal capacity) Innovation and Evaluation Chapter 9. New Approaches to Youth Justice in South Africa (Thulane Gxubane, University of Cape Town) Chapter 10. Transforming Social Protection in South Africa (Viviene Taylor, University of Cape Town) Chapter 11. Evaluation Trends and Innovation in Africa (Jean D.Triegaardt, University of Johannesburg) Section IIASIA Chapter 12. Section Overview (Yijia Jing and T.J. Lah, section editors) Historical Evolution and Social Trends Chapter 13. Welfare State Administration and the East Asian Welfare Regime, by Christian Aspalter, United International College Chapter 14. Ageing Asia and Implications for Social Security Programs, by Joelle H. Fong, National University of Singapore; and Thomas Klassen, York University Chapter 15. The Developmental State, Export-oriented Industrialization, and South Korea's Social Security System, by Jae-jin Yang, Yonsei University Institutions, Organizations, and Operations Chapter 16. Changing Welfare Mix and Discretion Mix in Social Services in South Korea, by Young Jun Choi and Hye-jin Choi, Yonsei University Chapter 17. Corruption, Transparency, and Public Trust in Social Provisions, by Sony Pellissery and Partha Bopaiah, National Law School of India University Finance Chapter 18. Fiscal and Administrative Decentralization and Social Policy in Asia and China, by Ping Zhang, Fudan University Chapter 19. Nonprofit and Government Partnerships in Public Service Delivery in South Korea, by Hee Soun Jang, University of North Texas; and Jung Wook Kim, Incheon Development Institute Innovation and Evaluation Chapter 20. Performance Measurement and Social Policies in China, by Jie Gao, National University of Singapore Chapter 21. Citizen Participation in China, by Xiang Gao, Zhejiang University; and Jessica Teets, Middlebury College Section IIIAUSTRALASIA Chapter 22. Section Overview. The Story of Social Policy Design and Delivery from Down Under (Jonathan Boston, section editor) Historical Evolution and Social Trends Chapter 23. From Social Protection to Social Investment (Michael Mintrom, Australia New Zealand School of Government (ANZSOG); and Jonathan Boston, Victoria University of Wellington) Chapter 24. A Comparative History of Social Provision for Indigenous Australians and M?ori (Catherine Althaus, University of Melbourne and ANZSOG; and Kim Workman, Victoria University of Wellington) Chapter 25. Past, Current, and Future Social Transformation in Pacific Island Countries (Naren Prasad, ILO - Geneva) Institutions, Organizations, and Operations Chapter 26. Child Support in Australia and New Zealand (Michael Fletcher, Auckland University of Technology; and Kay Cook, Swinburne University of Technology) Chapter 27. Social Services Fragmentation (Elizabeth Eppel and Barbara Allen, Victoria University of Wellington) Chapter 28. Co-production (Michael Macauley, Victoria University of Wellington) Finance Chapter 29. Financing and Delivering Australia's New National Disability Insurance Scheme (Gemma Carey and Helen Dickinson, University of New South Wales; Michael Fletcher, Auckland University of Technology; and Daniel Reeders, Australian National University) Chapter 30. Financing and Delivering New Zealand's Accident Compensation Scheme (Sir Geoffrey Palmer, former Prime Minister, Law Commissioner, Law Professor at Victoria University of Wellington) Innovation and Evaluation Chapter 31. Results Targets in New Zealand (Amanda Wolf, VUW) Chapter 32. Improving Social Outcomes Through Behavioral Insights (Lee McCauley, the Behavioral Insights Team - public-private partnership with UK Cabinet, Wellington branch) Chapter 33. The Promise and Challenge of Social Innovation and Social Enterprise in Australasia (Barbara Allen, VUW; Alex Hannant, ?kina; Brad Jackson, Lochlan Morrissey, and Anne Tiernan, Griffith University) Section IVCANADA and the UNITED STATES Chapter 34. Section Overview. Shared Directions and Diverging Pathways in Social Policy Administration in the USA and Canada (Andrea Hetling and Rachel Laforest, section editors) Historical Evolution and Social Trends Chapter 35. Social Policy Administration in the Canadian Federation (Peter Graefe, McMaster University) Chapter 36. Social Policy Administration in the USA (Karen Baehler, American University, and Stephanie Holcomb, Rutgers University) Institutions, Organizations, and Operations Chapter 37. Managing Social Welfare Policy (Kenneth J. Meier, American University and Cardiff University, and Austin M. McCrea, American University) Chapter 38. Canada's Jagged Record on Social Policy Collaboration between Government and the Voluntary Sector (Karine Levasseur, University of Manitoba) Chapter 39. Street-level Organizational Theory (Matthew Spitzmueller, Syracuse University) Finance Chapter 40. Contracting for Social Programs (Jocelyn Johnston and Barbara Romzek, American University) Chapter 41. The Financialization of the Welfare State and Co-creating Value for Public Services (Rachel Laforest, Queen's University) Innovation and Evaluation Chapter 42. Enabling Social Policy Innovation (Stephanie Moulton, Ohio State University, Jodi Sandfort, University of Minnesota, and Weston Merrick) Chapter 43. The Whys and Hows of Impact Measurement Standards (Kate Ruff, Carleton University) Chapter 44. Frontline Workers and the Creation of Administrative Data (Andrea Hetling, Rutgers University, and Correne Saunders, Abt Associates) Section VEUROPE Chapter 45. Section Overview (Ewan Ferlie and Edoardo Ongaro, section editors) Historical Evolution and Social Trends Chapter 46. From <"Frozen> " European Welfare States to Social Investment (Anton Hermerjick, European University Institute, and Stefano Ronchi, University of Milan, Italy) Chapter 47. The UK Welfare State Since 1948 (Martin Powell, University of Birmingham, United Kingdom) Chapter 48. Russian Governance Reforms in the Social Sphere (Alexey G. Barabashev, Ivan Yu. Ivanov, Isak D. Frumin, Andrey V. Klimenko, Maria A. Nagernyak, Lilia N. Ovcharova, and Sergey V. Shishkin, Higher School of Economics (HSE) University) Institutions, Organizations, and Operations Chapter 49. The Changed Role and Position of Professionals in the Welfare State across Europe (Nicolette van Gestel, Tilburg University, Netherlands) Chapter 50: Towards A Framework for Studying Accountability in Health Care (Karsten Vrangbeck, University of Copenhagen, Denmark, and Haldor Byrkjeflot, University of Oslo, Norway) Chapter 51: Organizing Health Care Transparency (Charlotta Levay, Lund University, Sweden) Finance Chapter 52: Evolution, Trends, and Prospects of Social Services for Welfare Systems in Europe (Elio Borgonovi, Giovanni Fosti, and Elisabetta Notarnicola, Bocconi University, Italy) Innovation and Evaluation Chapter 53: Reform Pathways for Integrating Employment Assistance to Marginalized Groups (Chris Rønningstad, Tone Alm Andreassen, Eric Breit, OsloMet - Oslo Metropolitan University, Norway; Renate Minas, Stockholm University, Sweden) Chapter 54: Co-Innovation in Welfare States Across Europe (Jacob Torfing, Roskilde University, Denmark) Section VILATIN AMERICA Chapter 55. Section Overview (Fernando Filgueira,Merike Blofield, and Camila Arza, section editors) Historical Evolution and Social Trends Chapter 56. The Slow and Reluctant Development of Social Citizenship (Fernando Filgueira, Camila Arza and Merike Blofield) Chapter 57. Pension Policy and the State (Camila Arza, Interdisciplinary Centre for the Study of Public Policy and National Scientific and Technical Research Council, Argentina) Institutions, Organizations, and Operations Chapter 58. A Collaborative Approach for Building Comprehensive Social Protection (Nuria Cunill-Grau, Chile; Carla Bronzo, Fundação João Pinheiro, Brazil; and Fabian Repetto, Universidad de Buenos Aires, Argentina) Chapter 59. Building Capacity to Deliver Education as a Social Right in Brazil (Michael Touchton, University of Miami, USA; Brian Wampler, Boise State University, USA; and Natasha Borges Sugiyama, University of Wisconsin-Milwaukee, USA) Chapter 60. Social Policy and State Capacity from a Subnational Perspective (Sara Niedzwiecki, University of California, Santa Cruz, USA Jennifer Pribble, University of Richmond, USA) Finance Chapter 61. Taxation and State Capacity (James Mahon, Williams College, USA) Chapter 62. Health Care and the Public-Private Mix in Mexico, Chile, and Peru (Zoila Ponce de Leon, Washington and Lee University, USA) Innovation and Evaluation Chapter 63. Time-use Data, Unpaid Work, and Social Wellbeing (Lucía Scuro and Iliana Vaca-Trigo, United Nations Economic Commission for Latin America and the Caribbean (ECLAC), Gender Affairs Division) Chapter 64. Standardized Educational Assessments (Axel Rivas, University of San Andrés, Argentina) Chapter 65. The Hidden Impact of Conditional Cash Transfer Programs on State Capacity (Simone Cecchini, United Nations Economic Commission for Latin America and the Caribbean (ECLAC), Social Development Division)

Professor Karen Baehler's teaching and research focuses on the craft of policy analysis and the intersection between public policy and public administration, with applications to the social and environmental policy sectors. She currently leads a research team examining equity issues associated with replacement of lead water pipes. Prof. Baehler is co-author of Adding Value to Policy Analysis and Advice (University of New South Wales Press, 2010), which presents an innovative, systems-based approach to policy analysis. Her other publications include three books, 15 refereed journal articles, and seven book chapters. Recent work has been published in Social Service Review, Perspectives on Public Management and Governance, Environmental Policy and Governance, Ecology and Society, and Journal of Comparative Policy Analysis.Professor Baehler has over 20 years' experience teaching courses in policy analysis and the policy process at the doctoral, masters, executive-training, and undergraduate levels in the U.S., Australia, and New Zealand. Prior to joining American University, she served on the faculties of the School of Government, Victoria University of Wellington, Wellington, New Zealand, and the Australia and New Zealand School of Government (ANZSOG), Melbourne, Australia. Her professional experience includes ten years in Washington, D.C. think tanks. Prof. Baehler holds a Ph.D. in Policy Sciences from the University of Maryland (1999).

• Senior Editor: Karen J. Baehler, American University, USASenior Advisor: Jeffrey Straussman, University at Albany, USASeries Editors: Douglas Besharov, University of Maryland, USA, and Neil Gilbert, University of California Berkeley, USA Co-Editors:Camila Arza, Interdisciplinary Centre for the Study of Public Policy (CIEPP) and National Scientific and Technical Research Council, ArgentinaMerike Blofield, GIGA Institute for Latin American Studies and University of Hamberg, GermanyJonathan Boston, Victoria University of Wellington, New ZealandEwan Ferlie, King's College London, United KingdomFernando Filgueira, School of Social Sciences, University of the Republic, UruguayAndrea Hetling, Rutgers University, USAYijia Jing, Fudan University, ChinaRachel Laforest, Queen's University, CanadaT.J. Lah, Yonsei University, Republic of Korea Edoardo Ongaro, Open University, United KingdomViviene Taylor, University of Cape Town and National Planning Commission, South Africa Introduction Chapter 1. Introduction to the Handbook (Karen Baehler, senior editor) Section IAFRICA Chapter 2. Section Overview. Colonial and Post-Colonial Influences in Africa's Social Policy Trajectory (Viviene Taylor, section editor) Historical Evolution and Social Trends Chapter 3. The Policy Challenges of Africa's Changing Demography and Social Structures (Chance Chagunda, University of Cape Town) Chapter 4. Diversity and Transformative Policy Within South African Higher Learning Institutions (Alvina M. Kubeka, University of Cape Town) Institutions, Organizations, and Operations Chapter 5. Governmental and Non-Governmental Responses to Vulnerable Children in Mozambique and Guinea-Bissau (Tomoko Shibuya, United Nations International Children's Emergency Fund - UNICEF) Chapter 6. Youth Participation in Social Policy and Governance in Africa (Tessa Dooms, South African National Planning Commission, and Pearl Pillay, Youth Lab) Chapter 7. Administering Social Protection in Post-Conflict Uganda (Julius Okello and Viviene Taylor, University of Cape Town) Finance Chapter 8. Financing and Reframing Universal Social Protection in Africa (Brenton van Vrede, Chief Director, Government of South Africa - writing in his personal capacity) Innovation and Evaluation Chapter 9. New Approaches to Youth Justice in South Africa (Thulane Gxubane, University of Cape Town) Chapter 10. Transforming Social Protection in South Africa (Viviene Taylor, University of Cape Town) Chapter 11. Evaluation Trends and Innovation in Africa (Jean D.Triegaardt, University of Johannesburg) Section IIASIA Chapter 12. Section Overview (Yijia Jing and T.J. Lah, section editors) Historical Evolution and Social Trends Chapter 13. Welfare State Administration and the East Asian Welfare Regime, by Christian Aspalter, United International College Chapter 14. Ageing Asia and Implications for Social Security Programs, by Joelle H. Fong, National University of Singapore; and Thomas Klassen, York University Chapter 15. The Developmental State, Export-oriented Industrialization, and South Korea's Social Security System, by Jae-jin Yang, Yonsei University Institutions, Organizations, and Operations Chapter 16. Changing Welfare Mix and Discretion Mix in Social Services in South Korea, by Young Jun Choi and Hye-jin Choi, Yonsei University Chapter 17. Corruption, Transparency, and Public Trust in Social Provisions, by Sony Pellissery and Partha Bopaiah, National Law School of India University Finance Chapter 18. Fiscal and Administrative Decentralization and Social Policy in Asia and China, by Ping Zhang, Fudan University Chapter 19. Nonprofit and Government Partnerships in Public Service Delivery in South Korea, by Hee Soun Jang, University of North Texas; and Jung Wook Kim, Incheon Development Institute Innovation and Evaluation Chapter 20. Performance Measurement and Social Policies in China, by Jie Gao, National University of Singapore Chapter 21. Citizen Participation in China, by Xiang Gao, Zhejiang University; and Jessica Teets, Middlebury College Section IIIAUSTRALASIA Chapter 22. Section Overview. The Story of Social Policy Design and Delivery from Down Under (Jonathan Boston, section editor) Historical Evolution and Social Trends Chapter 23. From Social Protection to Social Investment (Michael Mintrom, Australia New Zealand School of Government (ANZSOG); and Jonathan Boston, Victoria University of Wellington) Chapter 24. A Comparative History of Social Provision for Indigenous Australians and M?ori (Catherine Althaus, University of Melbourne and ANZSOG; and Kim Workman, Victoria University of Wellington) Chapter 25. Past, Current, and Future Social Transformation in Pacific Island Countries (Naren Prasad, ILO - Geneva) Institutions, Organizations, and Operations Chapter 26. Child Support in Australia and New Zealand (Michael Fletcher, Auckland University of Technology; and Kay Cook, Swinburne University of Technology) Chapter 27. Social Services Fragmentation (Elizabeth Eppel and Barbara Allen, Victoria University of Wellington) Chapter 28. Co-production (Michael Macauley, Victoria University of Wellington) Finance Chapter 29. Financing and Delivering Australia's New National Disability Insurance Scheme (Gemma Carey and Helen Dickinson, University of New South Wales; Michael Fletcher, Auckland University of Technology; and Daniel Reeders, Australian National University) Chapter 30. Financing and Delivering New Zealand's Accident Compensation Scheme (Sir Geoffrey Palmer, former Prime Minister, Law Commissioner, Law Professor at Victoria University of Wellington) Innovation and Evaluation Chapter 31. Results Targets in New Zealand (Amanda Wolf, VUW) Chapter 32. Improving Social Outcomes Through Behavioral Insights (Lee McCauley, the Behavioral Insights Team - public-private partnership with UK Cabinet, Wellington branch) Chapter 33. The Promise and Challenge of Social Innovation and Social Enterprise in Australasia (Barbara Allen, VUW; Alex Hannant, ?kina; Brad Jackson, Lochlan Morrissey, and Anne Tiernan, Griffith University) Section IVCANADA and the UNITED STATES Chapter 34. Section Overview. Shared Directions and Diverging Pathways in Social Policy Administration in the USA and Canada (Andrea Hetling and Rachel Laforest, section editors) Historical Evolution and Social Trends Chapter 35. Social Policy Administration in the Canadian Federation (Peter Graefe, McMaster University) Chapter 36. Social Policy Administration in the USA (Karen Baehler, American University, and Stephanie Holcomb, Rutgers University) Institutions, Organizations, and Operations Chapter 37. Managing Social Welfare Policy (Kenneth J. Meier, American University and Cardiff University, and Austin M. McCrea, American University) Chapter 38. Canada's Jagged Record on Social Policy Collaboration between Government and the Voluntary Sector (Karine Levasseur, University of Manitoba) Chapter 39. Street-level Organizational Theory (Matthew Spitzmueller, Syracuse University) Finance Chapter 40. Contracting for Social Programs (Jocelyn Johnston and Barbara Romzek, American University) Chapter 41. The Financialization of the Welfare State and Co-creating Value for Public Services (Rachel Laforest, Queen's University) Innovation and Evaluation Chapter 42. Enabling Social Policy Innovation (Stephanie Moulton, Ohio State University, Jodi Sandfort, University of Minnesota, and Weston Merrick) Chapter 43. The Whys and Hows of Impact Measurement Standards (Kate Ruff, Carleton University) Chapter 44. Frontline Workers and the Creation of Administrative Data (Andrea Hetling, Rutgers University, and Correne Saunders, Abt Associates) Section VEUROPE Chapter 45. Section Overview (Ewan Ferlie and Edoardo Ongaro, section editors) Historical Evolution and Social Trends Chapter 46. From <"Frozen> " European Welfare States to Social Investment (Anton Hermerjick, European University Institute, and Stefano Ronchi, University of Milan, Italy) Chapter 47. The UK Welfare State Since 1948 (Martin Powell, University of Birmingham, United Kingdom) Chapter 48. Russian Governance Reforms in the Social Sphere (Alexey G. Barabashev, Ivan Yu. Ivanov, Isak D. Frumin, Andrey V. Klimenko, Maria A. Nagernyak, Lilia N. Ovcharova, and Sergey V. Shishkin, Higher School of Economics (HSE) University) Institutions, Organizations, and Operations Chapter 49. The Changed Role and Position of Professionals in the Welfare State across Europe (Nicolette van Gestel, Tilburg University, Netherlands) Chapter 50: Towards A Framework for Studying Accountability in Health Care (Karsten Vrangbeck, University of Copenhagen, Denmark, and Haldor Byrkjeflot, University of Oslo, Norway) Chapter 51: Organizing Health Care Transparency (Charlotta Levay, Lund University, Sweden) Finance Chapter 52: Evolution, Trends, and Prospects of Social Services for Welfare Systems in Europe (Elio Borgonovi, Giovanni Fosti, and Elisabetta Notarnicola, Bocconi University, Italy) Innovation and Evaluation Chapter 53: Reform Pathways for Integrating Employment Assistance to Marginalized Groups (Chris Rønningstad, Tone Alm Andreassen, Eric Breit, OsloMet - Oslo Metropolitan University, Norway; Renate Minas, Stockholm University, Sweden) Chapter 54: Co-Innovation in Welfare States Across Europe (Jacob Torfing, Roskilde University, Denmark) Section VILATIN AMERICA Chapter 55. Section Overview (Fernando Filgueira,Merike Blofield, and Camila Arza, section editors) Historical Evolution and Social Trends Chapter 56. The Slow and Reluctant Development of Social Citizenship (Fernando Filgueira, Camila Arza and Merike Blofield) Chapter 57. Pension Policy and the State (Camila Arza, Interdisciplinary Centre for the Study of Public Policy and National Scientific and Technical Research Council, Argentina) Institutions, Organizations, and Operations Chapter 58. A Collaborative Approach for Building Comprehensive Social Protection (Nuria Cunill-Grau, Chile; Carla Bronzo, Fundação João Pinheiro, Brazil; and Fabian Repetto, Universidad de Buenos Aires, Argentina) Chapter 59. Building Capacity to Deliver Education as a Social Right in Brazil (Michael Touchton, University of Miami, USA; Brian Wampler, Boise State University, USA; and Natasha Borges Sugiyama, University of Wisconsin-Milwaukee, USA) Chapter 60. Social Policy and State Capacity from a Subnational Perspective (Sara Niedzwiecki, University of California, Santa Cruz, USA Jennifer Pribble, University of Richmond, USA) Finance Chapter 61. Taxation and State Capacity (James Mahon, Williams College, USA) Chapter 62. Health Care and the Public-Private Mix in Mexico, Chile, and Peru (Zoila Ponce de Leon, Washington and Lee University, USA) Innovation and Evaluation Chapter 63. Time-use Data, Unpaid Work, and Social Wellbeing (Lucía Scuro and Iliana Vaca-Trigo, United Nations Economic Commission for Latin America and the Caribbean (ECLAC), Gender Affairs Division) Chapter 64. Standardized Educational Assessments (Axel Rivas, University of San Andrés, Argentina) Chapter 65. The Hidden Impact of Conditional Cash Transfer Programs on State Capacity (Simone Cecchini, United Nations Economic Commission for Latin America and the Caribbean (ECLAC), Social Development Division)

Professor Karen Baehler's teaching and research focuses on the craft of policy analysis and the intersection between public policy and public administration, with applications to the social and environmental policy sectors. She currently leads a research team examining equity issues associated with replacement of lead water pipes. Prof. Baehler is co-author of Adding Value to Policy Analysis and Advice (University of New South Wales Press, 2010), which presents an innovative, systems-based approach to policy analysis. Her other publications include three books, 15 refereed journal articles, and seven book chapters. Recent work has been published in Social Service Review, Perspectives on Public Management and Governance, Environmental Policy and Governance, Ecology and Society, and Journal of Comparative Policy Analysis.Professor Baehler has over 20 years' experience teaching courses in policy analysis and the policy process at the doctoral, masters, executive-training, and undergraduate levels in the U.S., Australia, and New Zealand. Prior to joining American University, she served on the faculties of the School of Government, Victoria University of Wellington, Wellington, New Zealand, and the Australia and New Zealand School of Government (ANZSOG), Melbourne, Australia. Her professional experience includes ten years in Washington, D.C. think tanks. Prof. Baehler holds a Ph.D. in Policy Sciences from the University of Maryland (1999).

• Senior Editor: Karen J. Baehler, American University, USASenior Advisor: Jeffrey Straussman, University at Albany, USASeries Editors: Douglas Besharov, University of Maryland, USA, and Neil Gilbert, University of California Berkeley, USA Co-Editors:Camila Arza, Interdisciplinary Centre for the Study of Public Policy (CIEPP) and National Scientific and Technical Research Council, ArgentinaMerike Blofield, GIGA Institute for Latin American Studies and University of Hamberg, GermanyJonathan Boston, Victoria University of Wellington, New ZealandEwan Ferlie, King's College London, United KingdomFernando Filgueira, School of Social Sciences, University of the Republic, UruguayAndrea Hetling, Rutgers University, USAYijia Jing, Fudan University, ChinaRachel Laforest, Queen's University, CanadaT.J. Lah, Yonsei University, Republic of Korea Edoardo Ongaro, Open University, United KingdomViviene Taylor, University of Cape Town and National Planning Commission, South Africa Introduction Chapter 1. Introduction to the Handbook (Karen Baehler, senior editor) Section IAFRICA Chapter 2. Section Overview. Colonial and Post-Colonial Influences in Africa's Social Policy Trajectory (Viviene Taylor, section editor) Historical Evolution and Social Trends Chapter 3. The Policy Challenges of Africa's Changing Demography and Social Structures (Chance Chagunda, University of Cape Town) Chapter 4. Diversity and Transformative Policy Within South African Higher Learning Institutions (Alvina M. Kubeka, University of Cape Town) Institutions, Organizations, and Operations Chapter 5. Governmental and Non-Governmental Responses to Vulnerable Children in Mozambique and Guinea-Bissau (Tomoko Shibuya, United Nations International Children's Emergency Fund - UNICEF) Chapter 6. Youth Participation in Social Policy and Governance in Africa (Tessa Dooms, South African National Planning Commission, and Pearl Pillay, Youth Lab) Chapter 7. Administering Social Protection in Post-Conflict Uganda (Julius Okello and Viviene Taylor, University of Cape Town) Finance Chapter 8. Financing and Reframing Universal Social Protection in Africa (Brenton van Vrede, Chief Director, Government of South Africa - writing in his personal capacity) Innovation and Evaluation Chapter 9. New Approaches to Youth Justice in South Africa (Thulane Gxubane, University of Cape Town) Chapter 10. Transforming Social Protection in South Africa (Viviene Taylor, University of Cape Town) Chapter 11. Evaluation Trends and Innovation in Africa (Jean D.Triegaardt, University of Johannesburg) Section IIASIA Chapter 12. Section Overview (Yijia Jing and T.J. Lah, section editors) Historical Evolution and Social Trends Chapter 13. Welfare State Administration and the East Asian Welfare Regime, by Christian Aspalter, United International College Chapter 14. Ageing Asia and Implications for Social Security Programs, by Joelle H. Fong, National University of Singapore; and Thomas Klassen, York University Chapter 15. The Developmental State, Export-oriented Industrialization, and South Korea's Social Security System, by Jae-jin Yang, Yonsei University Institutions, Organizations, and Operations Chapter 16. Changing Welfare Mix and Discretion Mix in Social Services in South Korea, by Young Jun Choi and Hye-jin Choi, Yonsei University Chapter 17. Corruption, Transparency, and Public Trust in Social Provisions, by Sony Pellissery and Partha Bopaiah, National Law School of India University Finance Chapter 18. Fiscal and Administrative Decentralization and Social Policy in Asia and China, by Ping Zhang, Fudan University Chapter 19. Nonprofit and Government Partnerships in Public Service Delivery in South Korea, by Hee Soun Jang, University of North Texas; and Jung Wook Kim, Incheon Development Institute Innovation and Evaluation Chapter 20. Performance Measurement and Social Policies in China, by Jie Gao, National University of Singapore Chapter 21. Citizen Participation in China, by Xiang Gao, Zhejiang University; and Jessica Teets, Middlebury College Section IIIAUSTRALASIA Chapter 22. Section Overview. The Story of Social Policy Design and Delivery from Down Under (Jonathan Boston, section editor) Historical Evolution and Social Trends Chapter 23. From Social Protection to Social Investment (Michael Mintrom, Australia New Zealand School of Government (ANZSOG); and Jonathan Boston, Victoria University of Wellington) Chapter 24. A Comparative History of Social Provision for Indigenous Australians and M?ori (Catherine Althaus, University of Melbourne and ANZSOG; and Kim Workman, Victoria University of Wellington) Chapter 25. Past, Current, and Future Social Transformation in Pacific Island Countries (Naren Prasad, ILO - Geneva) Institutions, Organizations, and Operations Chapter 26. Child Support in Australia and New Zealand (Michael Fletcher, Auckland University of Technology; and Kay Cook, Swinburne University of Technology) Chapter 27. Social Services Fragmentation (Elizabeth Eppel and Barbara Allen, Victoria University of Wellington) Chapter 28. Co-production (Michael Macauley, Victoria University of Wellington) Finance Chapter 29. Financing and Delivering Australia's New National Disability Insurance Scheme (Gemma Carey and Helen Dickinson, University of New South Wales; Michael Fletcher, Auckland University of Technology; and Daniel Reeders, Australian National University) Chapter 30. Financing and Delivering New Zealand's Accident Compensation Scheme (Sir Geoffrey Palmer, former Prime Minister, Law Commissioner, Law Professor at Victoria University of Wellington) Innovation and Evaluation Chapter 31. Results Targets in New Zealand (Amanda Wolf, VUW) Chapter 32. Improving Social Outcomes Through Behavioral Insights (Lee McCauley, the Behavioral Insights Team - public-private partnership with UK Cabinet, Wellington branch) Chapter 33. The Promise and Challenge of Social Innovation and Social Enterprise in Australasia (Barbara Allen, VUW; Alex Hannant, ?kina; Brad Jackson, Lochlan Morrissey, and Anne Tiernan, Griffith University) Section IVCANADA and the UNITED STATES Chapter 34. Section Overview. Shared Directions and Diverging Pathways in Social Policy Administration in the USA and Canada (Andrea Hetling and Rachel Laforest, section editors) Historical Evolution and Social Trends Chapter 35. Social Policy Administration in the Canadian Federation (Peter Graefe, McMaster University) Chapter 36. Social Policy Administration in the USA (Karen Baehler, American University, and Stephanie Holcomb, Rutgers University) Institutions, Organizations, and Operations Chapter 37. Managing Social Welfare Policy (Kenneth J. Meier, American University and Cardiff University, and Austin M. McCrea, American University) Chapter 38. Canada's Jagged Record on Social Policy Collaboration between Government and the Voluntary Sector (Karine Levasseur, University of Manitoba) Chapter 39. Street-level Organizational Theory (Matthew Spitzmueller, Syracuse University) Finance Chapter 40. Contracting for Social Programs (Jocelyn Johnston and Barbara Romzek, American University) Chapter 41. The Financialization of the Welfare State and Co-creating Value for Public Services (Rachel Laforest, Queen's University) Innovation and Evaluation Chapter 42. Enabling Social Policy Innovation (Stephanie Moulton, Ohio State University, Jodi Sandfort, University of Minnesota, and Weston Merrick) Chapter 43. The Whys and Hows of Impact Measurement Standards (Kate Ruff, Carleton University) Chapter 44. Frontline Workers and the Creation of Administrative Data (Andrea Hetling, Rutgers University, and Correne Saunders, Abt Associates) Section VEUROPE Chapter 45. Section Overview (Ewan Ferlie and Edoardo Ongaro, section editors) Historical Evolution and Social Trends Chapter 46. From <"Frozen> " European Welfare States to Social Investment (Anton Hermerjick, European University Institute, and Stefano Ronchi, University of Milan, Italy) Chapter 47. The UK Welfare State Since 1948 (Martin Powell, University of Birmingham, United Kingdom) Chapter 48. Russian Governance Reforms in the Social Sphere (Alexey G. Barabashev, Ivan Yu. Ivanov, Isak D. Frumin, Andrey V. Klimenko, Maria A. Nagernyak, Lilia N. Ovcharova, and Sergey V. Shishkin, Higher School of Economics (HSE) University) Institutions, Organizations, and Operations Chapter 49. The Changed Role and Position of Professionals in the Welfare State across Europe (Nicolette van Gestel, Tilburg University, Netherlands) Chapter 50: Towards A Framework for Studying Accountability in Health Care (Karsten Vrangbeck, University of Copenhagen, Denmark, and Haldor Byrkjeflot, University of Oslo, Norway) Chapter 51: Organizing Health Care Transparency (Charlotta Levay, Lund University, Sweden) Finance Chapter 52: Evolution, Trends, and Prospects of Social Services for Welfare Systems in Europe (Elio Borgonovi, Giovanni Fosti, and Elisabetta Notarnicola, Bocconi University, Italy) Innovation and Evaluation Chapter 53: Reform Pathways for Integrating Employment Assistance to Marginalized Groups (Chris Rønningstad, Tone Alm Andreassen, Eric Breit, OsloMet - Oslo Metropolitan University, Norway; Renate Minas, Stockholm University, Sweden) Chapter 54: Co-Innovation in Welfare States Across Europe (Jacob Torfing, Roskilde University, Denmark) Section VILATIN AMERICA Chapter 55. Section Overview (Fernando Filgueira,Merike Blofield, and Camila Arza, section editors) Historical Evolution and Social Trends Chapter 56. The Slow and Reluctant Development of Social Citizenship (Fernando Filgueira, Camila Arza and Merike Blofield) Chapter 57. Pension Policy and the State (Camila Arza, Interdisciplinary Centre for the Study of Public Policy and National Scientific and Technical Research Council, Argentina) Institutions, Organizations, and Operations Chapter 58. A Collaborative Approach for Building Comprehensive Social Protection (Nuria Cunill-Grau, Chile; Carla Bronzo, Fundação João Pinheiro, Brazil; and Fabian Repetto, Universidad de Buenos Aires, Argentina) Chapter 59. Building Capacity to Deliver Education as a Social Right in Brazil (Michael Touchton, University of Miami, USA; Brian Wampler, Boise State University, USA; and Natasha Borges Sugiyama, University of Wisconsin-Milwaukee, USA) Chapter 60. Social Policy and State Capacity from a Subnational Perspective (Sara Niedzwiecki, University of California, Santa Cruz, USA Jennifer Pribble, University of Richmond, USA) Finance Chapter 61. Taxation and State Capacity (James Mahon, Williams College, USA) Chapter 62. Health Care and the Public-Private Mix in Mexico, Chile, and Peru (Zoila Ponce de Leon, Washington and Lee University, USA) Innovation and Evaluation Chapter 63. Time-use Data, Unpaid Work, and Social Wellbeing (Lucía Scuro and Iliana Vaca-Trigo, United Nations Economic Commission for Latin America and the Caribbean (ECLAC), Gender Affairs Division) Chapter 64. Standardized Educational Assessments (Axel Rivas, University of San Andrés, Argentina) Chapter 65. The Hidden Impact of Conditional Cash Transfer Programs on State Capacity (Simone Cecchini, United Nations Economic Commission for Latin America and the Caribbean (ECLAC), Social Development Division)