Kathy Turner is a lecturer at the Queensland Institute of Business and Technology, Griffith University, where she teaches academic skills courses to both undergraduate and postgraduate qualifying students.Lyn Ireland is Tertiary Access Coordinator, School of Indigenous Australian Studies, James Cook University. Lyn is a highly experienced educator within the Indigenous context. She has over 25 years teaching experience encompassing Aboriginal communities both remote and urban in North Queensland and in the Northern Territory. Brenda Krenus is Senior Adviser, Strategic Initiatives, to the Deputy Vice Chancellor (Academic), RMIT. She has taught in a wide range of tertiary settings offering programs in English language and communication to students studying internationally.Leigh Pointon is Academic Director at Queensland Institute of Business and Technology, Griffith University.

• GLOSSARY; APPENDIX A: BASIC GUIDELINES FOR WRITING CITATIONS AND REFERENCE LIST ITEMS (APA 6TH); APPENDIX B: ADDITIONAL EXERCISES FOR CHAPTER 5; APPENDIX C: CASE STUDY EXERCISE; APPENDIX D: READING AND UNDERSTANDING A RESEARCH ARTICLE; BIBLIOGRAPHY