David W. Kissane is a psychiatrist, psycho-oncology researcher, and palliative care physician. He is emeritus at Monash University and the University of Notre Dame Australia, a prior Chairman of Psychiatry and Behavioral Sciences at Memorial Sloan-Kettering Cancer Center, NY, USA, and Foundation Chair of Palliative Medicine at the University of Melbourne. His academic interests include demoralization, psychotherapy trials, communication skills training, and bereavement care. His work on demoralization (low morale, poor coping, hopelessness and pointlessness), with the validation of measurement scales and interview, has contributed to its recognition as a new diagnosis in ICD-11. His model of family-centred care in oncology prevents complicated grief; his cognitive-existential therapy prevents fear of recurrence. He has been awarded lifetime achievement awards by the International Psycho-Oncology Society, Clinical Oncology Society of Australia, and appointed a Companion of the Order of Australia.Smita C. Banerjee is an Attending Behavioral Scientist in the Department of Psychiatry and Behavioral Sciences at Memorial Sloan Kettering Cancer Center, NY, USA. Her research is in cancer prevention and control, with special emphasis on the role of communication between oncology care providers and patients, and message framing for cancer risk prevention. Her research has been funded by the National Cancer Institute (NCI), National Institute on Drug Abuse (NIDA), and philanthropic organizations like T. J. Martell Foundation, Goldstein Foundation, and Geri & Me Foundation. She is currently leading an NCI-funded national multisite trial of empathic communication skills training to reduce lung cancer stigma. She has published over 100 peer-reviewed manuscripts, 15 reviews and book chapters, and presented in over 100 national and international conferences.Barry Bultz is an Emeritus Professor in Oncology and Psychiatry at the University of Calgary. He was the Founding Director of the Department of Psychosocial Oncology at the Tom Baker Cancer Centre and the inaugural Daniel Family Leadership Chair in Psychosocial Oncology at the University of Calgary. Dr. Bultz's research and clinical focus is on biopsychosocial Screening for Distress (as the 6th Vital Sign). He co-founded and served as President of the Canadian Association of Psychosocial Oncology and was an Invited Director of the American Psychosocial Oncology Society. In 2012-14 he was President of the International Psycho-Oncology Society. He has earned numerous awards including the Canadian Association of Psychosocial Oncology Award of Excellence, the Alberta Order of Excellence, and the Arthur Sutherland Award from the International Psycho-Oncology Society. He is a Fellow of the American Psychosocial Oncology Society. In 2021 Dr. Bultz was appointed an Officer of the Order of Canada.Simon Noble is a Marie Curie Professor in Supportive and Palliative Medicine in the Division of Population Medicine, Cardiff University, UK, where he is a tutor in the internationally recognised Diploma and MSc in Palliative Care. He has extensive experience in teaching communication skills within the multidisciplinary setting and a particular interest in how models of communication translate across differing cultures. His research interests include the patient experience of various aspects of the oncological journey, with particular emphasis on using these experiences to inform the role of new therapies in clinical practice. His major research interest lies with cancer associated thrombosis, particularly in advanced disease. He has experience in clinical trials, qualitative research, guideline development, and biomarker development. He is Medical Director for Thrombosis UK and chairs the All Wales Hospital Acquired Thrombosis Steering Committee.Patricia A. Parker is a psychologist, researcher and educator. She is an attending psychologist and member in the Department of Psychiatry and Behavioral Sciences at Memorial Sloan Kettering Cancer Center, NY, USA. She is Director of the Communication Skills Training and Research Program (Comskil) at MSK. The Comskil Program offers tailored, evidence-based, and interactive trainings to meet the specific communication needs of a wide variety of clinicians including attendings, fellows, residents, advanced practice providers (for example nurse practitioners and physician assistants) and ambulatory and inpatient nurses. Comskil is dedicated to improving cancer care through strengthened empathic communication between patients, families, and the care team. Dr. Parker's research primarily focuses on healthcare practitioner-patient communication and decision making and quality of life among different cancer patient populations.Susie Wilkinson holds an MSc and PhD in Cancer and Palliative Care from the University of Manchester. She worked clinically in cancer and palliative care for many years before founding and directing the first Marie Curie Palliative Care Research Unit at UCL where she led pioneering studies in end-of-life care. Dr Wilkinson has researched, published, and taught widely on palliative care including communication skills, complementary therapies, and the development of the 10/40 Model for delivering optimal care for dying patients. She was a founder and national lead for the NHS Advanced Communication Skills Training programme, Connected, which equipped cancer and palliative care professionals across England with evidence-based communication techniques. She is Executive Director of the Centre for Communication Skills and International Liaison Lead for the International Collaborative for Best Care for the Dying Person, as well as an Honorary Fellow at the Palliative Care Unit, University of Liverpool.

Review from previous edition 9780191054815

• A: Introduction to communication studies in oncology and palliative care 1: Patricia A. Parker and David W. Kissane: The history of communication skills training 2: Renee Lim and Stewart Dunn: Journeys to the centre of empathy: The authentic core of communication skills 3: Gregory Makoul, Henry Schneiderman, and Joshua Hauser: Medical student training in communication skills 4: Randy A. Jones and Crystal D. Chu: Shared decision-making, decision aids, and the role of values in treatment decision-making 5: Laura A. Siminoff and Maria D. Thomson: The ethics of communication in cancer and palliative care 6: Mollie A. Ruben, Michelle A. Stage, Adele E. Weaver, Atticus Carroll, and Morgan D. Stosic: Gender, power, and non-verbal communication 7: Taylor S. Vasquez, Thomas A. D'Agostino, Carma L. Bylund, and Betty Chewning: Training patients and caregivers to reach their communication goals: A concordance perspective 8: Carma L. Bylund, Megan J. Shen, Jennifer Gueguen Weber, Skyler B. Johnson: Cancer patients' and caregivers' use of online information for cancer information and support 9: Daniel H. Kwon: Audio recording cancer consultations for patients and their families: Putting evidence into practice 10: Michael Tang, Grecia Singleton, and Akhila Reddy: Telemedicine, communication, and palliative care 11: Antoinette R. Esce, Madeline Li, Robert M. Arnold, and Laura Belland: Communication guidance in medical assistance in dying B: A core curriculum for communication skills training for oncology and palliative care 12: Patricia A. Parker and Smita C. Banerjee: Sharing serious news 13: Phyllis N. Butow, Nicci Bartley and Martin Stockler: Discussing prognosis and communicating risk 14: Jennifer Weil, Jennifer Philip, and David W. Kissane: Responding to difficult emotions 15: Caroline Langhendries, Yves Libert, Aurore Liénard, Darius Razavi, and Isabelle Merckaert: Communicating with relatives in cancer care 16: Talia I. Zaider and David W. Kissane: Conducting a family meeting 17: Michael Jefford and Patricia A. Parker: Communication and cancer survivorship 18: Peter Martin, Meg Chiswell, Debra Leung, and John Reeves: Communication skills in the setting of cancer recurrence 19: Simone C. Cheung, A. Katalin Urban, David W. Kissane, and Josephine M. Clayton: Introducing or transitioning patients to palliative care 20: David W. Kissane and Sigrun Vehling: Communicating about psycho-existential distress 21: Natasha Michael and Rajvi Shah: Talking about dying: End of life communication training C: Nursing 22: Catarina Simões, Ana Paula Conceição, and Daniel Cunha: Communication skills education and training in pre-registration BSc Nursing 23: Michael Connolly: Sage & Thyme 24: Sharon McCloskey and Emma King: Implementing and embedding advanced communication skills training in cancer and palliative care services, Northern Ireland: The challenges and rewards 25: Susie Wilkinson and Anita Roberts: Training facilitators to deliver an advanced communication course for senior healthcare professionals in cancer and palliative care 26: Talia Zaider, Ann Marie Mazzella, and Shira Hichenberg: Advancing family communication skills in oncology nursing 27: Anita Roberts: Communication in the last days or hours of life 28: Laura Hyland, Preeti Minhas, and Vanessa Williams: E-learning as a medium for communication skills training 29: Tara Kerr-Elliott and Caroline Dorsett: Talking with children and their families when death is a likely outcome D: A specialty curriculum for oncology 30: Richard Brown, Avijit Saha, and Terrance Albrecht: Enrolment in clinical trials 31: Lisa Beatty and Jane Turner: Working as a multidisciplinary team 32: Elizabeth Broadbridge and Chenery Lowe: Communicating genetic risk 33: Benjamin M. Brady and David W. Kissane: Communicating about immunotherapies and targeted treatments: A health literacy challenge 34: Francis D. Graziano and Carrie S. Stern: Supporting patients considering reconstructive surgery 35: Suzanne Grant and Carolyn Ee: Discussing complementary therapies 36: Kelly B. Haskard-Zolnierek and Tricia A. Miller: Promoting treatment adherence 37: Isaac Shin Chua and Thomas H. Gallagher: Discussing adverse outcomes with patients 38: Meghan McDarby, Rebecca Boorstin, and Florence Lui: Improving communication and patient-centred care: A focus on oncology care and diversity 39: Smita C. Banerjee, Javier González, and Patricia A. Parker: Working with an interpreter 40: Perri Tutelman, Fiona Schulte, Zeev Rosberger, Sylvie Aubin, Barry D. Bultz, and Peter Chan: Communication and cancer-related infertility 41: Natasha Gupta, Jennifer Barsky Reese, Sharon L. Bober, and Christian J. Nelson: Communicating about sexuality in cancer care 42: Smita C. Banerjee, Patricia A. Parker, and William E. Rosa: 1. Communication with sexual and gender minority (SGM) patients with cancer E: Communication issues across the disciplines 43: Barry D. Bultz, Paul B. Jacobsen, and Matthew Loscalzo: Screening for distress: A communication tool that highlights patient concerns and facilitates psychosocial program development 44: Carrie Lethborg: Social work support in crisis 45: Kimberly Feigin and Donna D'Alessio: Communication in cancer radiology 46: Tamsin Boyce: Communication in surgical oncology 47: Richard Simcock and Ollie Minton: Non-surgical oncology 48: Daniel E. Roos and Kathy Pope: Communication in radiation oncology 49: Peter Speck and Christopher Herbert: Communication issues in pastoral care and chaplaincy 50: Madeleine L. Juhrmann, Paul Simpson, and Josephine M. Clayton: Paramedics and emergency medical technicians 51: Lucy Green and Simon Noble: Communication in oncology pharmacy: The challenge of treatment adherence 52: Ronald D. Adelman, Michele G. Greene, and Milagros D. Silva: Communication challenges with the elderly 53: Julia Kearney, Dana Greenfield, Olufisayo Omotunde, Melissa Prusky, and Faraz Afridi: Communicating with children and parents in paediatric oncology F: Education and International initiatives in communication training 54: Patricia A. Parker and Ruth Manna: Facilitating communication role play sessions: Essential elements and training facilitators 55: Janet Watson Kruse: The role of the actor in medical education 56: Gordon J. Wood, Holly B. Yang, and Elise C. Carey: The VitalTalk model 57: Sebastian Euler, Christoph Becker, Jürg Bernhard, Gabriella Bianchi, Sabina Hunziker, Patrick Nemeshazy, Alexander Wünsch, Diana Zwahlen, and Friedrich Stiefel: The Swiss model 58: Nicola Pease, Julie Rowlands, and Fiona Rawlinson: Interprofessional communication skills training in the UK: The Cardiff University palliative care model (the Cardiff 6-point toolkit) 59: France Delevallez, Yves Libert, Darius Razavi, and Isabelle Merckaert: The Belgian experience in communication skills training 60: Luigi Grassi and Luzia Travado: Communication in cancer care in Europe and EU policy initiatives 61: Richard Fielding, Guo Liping, and Wendy Wing Tak Lam: Oncology and palliative care communications in Confucian communities of East Asia G: Research in cancer communication 62: Kuan Xing, Marcy Rosenbaum, and Kashelle Lockman: Evaluating communication skills training 63: Beth Ann Labadorf and Felicia Roberts: Qualitative approaches to patient-provider communication 64: Marij A. Hillen, Phyllis N. Butow, Richard Brown, and Arwen H. Pieterse: Assessing communication in cancer consultations: Introduction to interaction analysis systems 65: Debra L. Roter, Sarina R. Isenberg, and Lauren M. Czaplicki: The Roter Interaction Analysis System: Applicability within the context of cancer and palliative care

David W. Kissane is a psychiatrist, psycho-oncology researcher, and palliative care physician. He is emeritus at Monash University and the University of Notre Dame Australia, a prior Chairman of Psychiatry and Behavioral Sciences at Memorial Sloan-Kettering Cancer Center, NY, USA, and Foundation Chair of Palliative Medicine at the University of Melbourne. His academic interests include demoralization, psychotherapy trials, communication skills training, and bereavement care. His work on demoralization (low morale, poor coping, hopelessness and pointlessness), with the validation of measurement scales and interview, has contributed to its recognition as a new diagnosis in ICD-11. His model of family-centred care in oncology prevents complicated grief; his cognitive-existential therapy prevents fear of recurrence. He has been awarded lifetime achievement awards by the International Psycho-Oncology Society, Clinical Oncology Society of Australia, and appointed a Companion of the Order of Australia.Smita C. Banerjee is an Attending Behavioral Scientist in the Department of Psychiatry and Behavioral Sciences at Memorial Sloan Kettering Cancer Center, NY, USA. Her research is in cancer prevention and control, with special emphasis on the role of communication between oncology care providers and patients, and message framing for cancer risk prevention. Her research has been funded by the National Cancer Institute (NCI), National Institute on Drug Abuse (NIDA), and philanthropic organizations like T. J. Martell Foundation, Goldstein Foundation, and Geri & Me Foundation. She is currently leading an NCI-funded national multisite trial of empathic communication skills training to reduce lung cancer stigma. She has published over 100 peer-reviewed manuscripts, 15 reviews and book chapters, and presented in over 100 national and international conferences.Barry Bultz is an Emeritus Professor in Oncology and Psychiatry at the University of Calgary. He was the Founding Director of the Department of Psychosocial Oncology at the Tom Baker Cancer Centre and the inaugural Daniel Family Leadership Chair in Psychosocial Oncology at the University of Calgary. Dr. Bultz's research and clinical focus is on biopsychosocial Screening for Distress (as the 6th Vital Sign). He co-founded and served as President of the Canadian Association of Psychosocial Oncology and was an Invited Director of the American Psychosocial Oncology Society. In 2012-14 he was President of the International Psycho-Oncology Society. He has earned numerous awards including the Canadian Association of Psychosocial Oncology Award of Excellence, the Alberta Order of Excellence, and the Arthur Sutherland Award from the International Psycho-Oncology Society. He is a Fellow of the American Psychosocial Oncology Society. In 2021 Dr. Bultz was appointed an Officer of the Order of Canada.Simon Noble is a Marie Curie Professor in Supportive and Palliative Medicine in the Division of Population Medicine, Cardiff University, UK, where he is a tutor in the internationally recognised Diploma and MSc in Palliative Care. He has extensive experience in teaching communication skills within the multidisciplinary setting and a particular interest in how models of communication translate across differing cultures. His research interests include the patient experience of various aspects of the oncological journey, with particular emphasis on using these experiences to inform the role of new therapies in clinical practice. His major research interest lies with cancer associated thrombosis, particularly in advanced disease. He has experience in clinical trials, qualitative research, guideline development, and biomarker development. He is Medical Director for Thrombosis UK and chairs the All Wales Hospital Acquired Thrombosis Steering Committee.Patricia A. Parker is a psychologist, researcher and educator. She is an attending psychologist and member in the Department of Psychiatry and Behavioral Sciences at Memorial Sloan Kettering Cancer Center, NY, USA. She is Director of the Communication Skills Training and Research Program (Comskil) at MSK. The Comskil Program offers tailored, evidence-based, and interactive trainings to meet the specific communication needs of a wide variety of clinicians including attendings, fellows, residents, advanced practice providers (for example nurse practitioners and physician assistants) and ambulatory and inpatient nurses. Comskil is dedicated to improving cancer care through strengthened empathic communication between patients, families, and the care team. Dr. Parker's research primarily focuses on healthcare practitioner-patient communication and decision making and quality of life among different cancer patient populations.Susie Wilkinson holds an MSc and PhD in Cancer and Palliative Care from the University of Manchester. She worked clinically in cancer and palliative care for many years before founding and directing the first Marie Curie Palliative Care Research Unit at UCL where she led pioneering studies in end-of-life care. Dr Wilkinson has researched, published, and taught widely on palliative care including communication skills, complementary therapies, and the development of the 10/40 Model for delivering optimal care for dying patients. She was a founder and national lead for the NHS Advanced Communication Skills Training programme, Connected, which equipped cancer and palliative care professionals across England with evidence-based communication techniques. She is Executive Director of the Centre for Communication Skills and International Liaison Lead for the International Collaborative for Best Care for the Dying Person, as well as an Honorary Fellow at the Palliative Care Unit, University of Liverpool.

Review from previous edition 9780191054815

• A: Introduction to communication studies in oncology and palliative care 1: Patricia A. Parker and David W. Kissane: The history of communication skills training 2: Renee Lim and Stewart Dunn: Journeys to the centre of empathy: The authentic core of communication skills 3: Gregory Makoul, Henry Schneiderman, and Joshua Hauser: Medical student training in communication skills 4: Randy A. Jones and Crystal D. Chu: Shared decision-making, decision aids, and the role of values in treatment decision-making 5: Laura A. Siminoff and Maria D. Thomson: The ethics of communication in cancer and palliative care 6: Mollie A. Ruben, Michelle A. Stage, Adele E. Weaver, Atticus Carroll, and Morgan D. Stosic: Gender, power, and non-verbal communication 7: Taylor S. Vasquez, Thomas A. D'Agostino, Carma L. Bylund, and Betty Chewning: Training patients and caregivers to reach their communication goals: A concordance perspective 8: Carma L. Bylund, Megan J. Shen, Jennifer Gueguen Weber, Skyler B. Johnson: Cancer patients' and caregivers' use of online information for cancer information and support 9: Daniel H. Kwon: Audio recording cancer consultations for patients and their families: Putting evidence into practice 10: Michael Tang, Grecia Singleton, and Akhila Reddy: Telemedicine, communication, and palliative care 11: Antoinette R. Esce, Madeline Li, Robert M. Arnold, and Laura Belland: Communication guidance in medical assistance in dying B: A core curriculum for communication skills training for oncology and palliative care 12: Patricia A. Parker and Smita C. Banerjee: Sharing serious news 13: Phyllis N. Butow, Nicci Bartley and Martin Stockler: Discussing prognosis and communicating risk 14: Jennifer Weil, Jennifer Philip, and David W. Kissane: Responding to difficult emotions 15: Caroline Langhendries, Yves Libert, Aurore Liénard, Darius Razavi, and Isabelle Merckaert: Communicating with relatives in cancer care 16: Talia I. Zaider and David W. Kissane: Conducting a family meeting 17: Michael Jefford and Patricia A. Parker: Communication and cancer survivorship 18: Peter Martin, Meg Chiswell, Debra Leung, and John Reeves: Communication skills in the setting of cancer recurrence 19: Simone C. Cheung, A. Katalin Urban, David W. Kissane, and Josephine M. Clayton: Introducing or transitioning patients to palliative care 20: David W. Kissane and Sigrun Vehling: Communicating about psycho-existential distress 21: Natasha Michael and Rajvi Shah: Talking about dying: End of life communication training C: Nursing 22: Catarina Simões, Ana Paula Conceição, and Daniel Cunha: Communication skills education and training in pre-registration BSc Nursing 23: Michael Connolly: Sage & Thyme 24: Sharon McCloskey and Emma King: Implementing and embedding advanced communication skills training in cancer and palliative care services, Northern Ireland: The challenges and rewards 25: Susie Wilkinson and Anita Roberts: Training facilitators to deliver an advanced communication course for senior healthcare professionals in cancer and palliative care 26: Talia Zaider, Ann Marie Mazzella, and Shira Hichenberg: Advancing family communication skills in oncology nursing 27: Anita Roberts: Communication in the last days or hours of life 28: Laura Hyland, Preeti Minhas, and Vanessa Williams: E-learning as a medium for communication skills training 29: Tara Kerr-Elliott and Caroline Dorsett: Talking with children and their families when death is a likely outcome D: A specialty curriculum for oncology 30: Richard Brown, Avijit Saha, and Terrance Albrecht: Enrolment in clinical trials 31: Lisa Beatty and Jane Turner: Working as a multidisciplinary team 32: Elizabeth Broadbridge and Chenery Lowe: Communicating genetic risk 33: Benjamin M. Brady and David W. Kissane: Communicating about immunotherapies and targeted treatments: A health literacy challenge 34: Francis D. Graziano and Carrie S. Stern: Supporting patients considering reconstructive surgery 35: Suzanne Grant and Carolyn Ee: Discussing complementary therapies 36: Kelly B. Haskard-Zolnierek and Tricia A. Miller: Promoting treatment adherence 37: Isaac Shin Chua and Thomas H. Gallagher: Discussing adverse outcomes with patients 38: Meghan McDarby, Rebecca Boorstin, and Florence Lui: Improving communication and patient-centred care: A focus on oncology care and diversity 39: Smita C. Banerjee, Javier González, and Patricia A. Parker: Working with an interpreter 40: Perri Tutelman, Fiona Schulte, Zeev Rosberger, Sylvie Aubin, Barry D. Bultz, and Peter Chan: Communication and cancer-related infertility 41: Natasha Gupta, Jennifer Barsky Reese, Sharon L. Bober, and Christian J. Nelson: Communicating about sexuality in cancer care 42: Smita C. Banerjee, Patricia A. Parker, and William E. Rosa: 1. Communication with sexual and gender minority (SGM) patients with cancer E: Communication issues across the disciplines 43: Barry D. Bultz, Paul B. Jacobsen, and Matthew Loscalzo: Screening for distress: A communication tool that highlights patient concerns and facilitates psychosocial program development 44: Carrie Lethborg: Social work support in crisis 45: Kimberly Feigin and Donna D'Alessio: Communication in cancer radiology 46: Tamsin Boyce: Communication in surgical oncology 47: Richard Simcock and Ollie Minton: Non-surgical oncology 48: Daniel E. Roos and Kathy Pope: Communication in radiation oncology 49: Peter Speck and Christopher Herbert: Communication issues in pastoral care and chaplaincy 50: Madeleine L. Juhrmann, Paul Simpson, and Josephine M. Clayton: Paramedics and emergency medical technicians 51: Lucy Green and Simon Noble: Communication in oncology pharmacy: The challenge of treatment adherence 52: Ronald D. Adelman, Michele G. Greene, and Milagros D. Silva: Communication challenges with the elderly 53: Julia Kearney, Dana Greenfield, Olufisayo Omotunde, Melissa Prusky, and Faraz Afridi: Communicating with children and parents in paediatric oncology F: Education and International initiatives in communication training 54: Patricia A. Parker and Ruth Manna: Facilitating communication role play sessions: Essential elements and training facilitators 55: Janet Watson Kruse: The role of the actor in medical education 56: Gordon J. Wood, Holly B. Yang, and Elise C. Carey: The VitalTalk model 57: Sebastian Euler, Christoph Becker, Jürg Bernhard, Gabriella Bianchi, Sabina Hunziker, Patrick Nemeshazy, Alexander Wünsch, Diana Zwahlen, and Friedrich Stiefel: The Swiss model 58: Nicola Pease, Julie Rowlands, and Fiona Rawlinson: Interprofessional communication skills training in the UK: The Cardiff University palliative care model (the Cardiff 6-point toolkit) 59: France Delevallez, Yves Libert, Darius Razavi, and Isabelle Merckaert: The Belgian experience in communication skills training 60: Luigi Grassi and Luzia Travado: Communication in cancer care in Europe and EU policy initiatives 61: Richard Fielding, Guo Liping, and Wendy Wing Tak Lam: Oncology and palliative care communications in Confucian communities of East Asia G: Research in cancer communication 62: Kuan Xing, Marcy Rosenbaum, and Kashelle Lockman: Evaluating communication skills training 63: Beth Ann Labadorf and Felicia Roberts: Qualitative approaches to patient-provider communication 64: Marij A. Hillen, Phyllis N. Butow, Richard Brown, and Arwen H. Pieterse: Assessing communication in cancer consultations: Introduction to interaction analysis systems 65: Debra L. Roter, Sarina R. Isenberg, and Lauren M. Czaplicki: The Roter Interaction Analysis System: Applicability within the context of cancer and palliative care