Chrisanthi Avgerou is Senior Lecturer in Information Systems at the London School of Economics. Her research interests include the relationship of information technology to organizational change, and the role of IT in socio-economic development.

• Introduction ; PART I:THEORY ; 1. The Institutional Nature of ICT and Organizational Change ; 2. The Socio-technical Nature of Information Systems Innovation ; 3. Multiple Situated Rationalities ; 4. The Global, the Local, and the Disembedded ; PART II: INSIGHTS FROM CASE STUDIES ; 5. Pemex-Transforming a National Company ; 6. IKA-Striving to Modernize a State Bureaucracy ; 7. An Experiment of Flexible Specialization in Cyprus ; 8. Medical Drug Utilization Information Systems in the United States and Europe ; 9. The Nature and Significance of Global Diversity for Information Systems ; Appendix

Chrisanthi Avgerou is Senior Lecturer in Information Systems at the London School of Economics. Her research interests include the relationship of information technology to organizational change, and the role of IT in socio-economic development.

• Introduction ; PART I:THEORY ; 1. The Institutional Nature of ICT and Organizational Change ; 2. The Socio-technical Nature of Information Systems Innovation ; 3. Multiple Situated Rationalities ; 4. The Global, the Local, and the Disembedded ; PART II: INSIGHTS FROM CASE STUDIES ; 5. Pemex-Transforming a National Company ; 6. IKA-Striving to Modernize a State Bureaucracy ; 7. An Experiment of Flexible Specialization in Cyprus ; 8. Medical Drug Utilization Information Systems in the United States and Europe ; 9. The Nature and Significance of Global Diversity for Information Systems ; Appendix