What To Say To Get What You Want

Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers

Häftad, Engelska, 1992

336 kr

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Beskrivning

Is your boss a Perfectionist," demanding flawless results? Do you have Can-Do" employees who can't deliver? Does a Drain" siphon away your time? You can win cooperation from these people before they block your productivity. What to Say to Get What You Want provides the right words to motivate, convince, or soothe almost any personality.

Produktinformation

Utgivningsdatum:1992-01-08
Mått:140 x 210 x 21 mm
Vikt:450 g
Format:Häftad
Språk:Engelska
Antal sidor:336
Förlag:INGRAM PUBLISHER SERVICES US
ISBN:9780201577129

Utforska kategorier

Nationalekonomi inom Ekonomi och Ledarskap
Psykologi inom Psykologi och pedagogik
Affärsförhandlingar inom Ekonomi och Ledarskap

Mer om författaren

Sam Deep is a consultant and trainer from Pittsburgh.Lyle Sussman, Ph.D., is Professor of Management at the University of Louisville. Their other books include Yes, You Can! (80,000 sold) and What to Say to Get What You Want (60,000 sold). The Sandler Sales Institute provides sales training through its national network of 180 affiliates.

Innehållsförteckning

The Ten Commandments Of Change * Expect the Best * Listen Before Talking; Think Before Acting * Get to the Point * Change What They Do, Not Who They Are * Model the Behavior You Desire * Adapt Your Approach to the Person * Provide for Dignity and Self-Respect * Appeal to Self-Interest * Rejoice at Success * Cut Your Losses with Remorse, Not Guilt Advisories For Getting The Best * Boss Advisories * Employee Advisories * Coworker Advisories * Customer Advisories